USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“I ordered my husband a pretty green top in a large ,If was opened on Xmas day with a large tag attached but the label which was sown in was a medium ,has to be sent back ,very disappointing.”

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Posted 7 years ago

“perfect sizing,great items”

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Posted 7 years ago

“Change parcel delivery service. Hermes are awful and parcels are always late. Ordered on 14th December still waiting nearly 2 weeks later”

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Posted 7 years ago

“Ordered for the first time on 19/12/18 hoping to collect before Xmas. Was despatched to store on 20/12 so so far so good. No second email to collect on 23/12 so emailed customer services, then again twice after Xmas with no replies at all. Chanced collecting in store even though still no second email to collect and was told it wasn't there and they couldn't help further. 27/12 and still no response and no item has showed up.”

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Posted 7 years ago

“Excellent service. Paid for next day delivery and arrived then. Thank you. Would use the company again.”

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Posted 7 years ago

“Great choice of styles and brands, easy to use and quick delivery, you can shop from home”

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Posted 7 years ago

“When the Levi hoodie came which I purchased for my partner for Christmas he tried it on and there was dirty black marks all over the hood and the back of it as if it had been dragged across the floor, with it being an item brand new I don’t expect it to be marked.”

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Posted 7 years ago

“Good quality products and no problems with receiving or return items! Love shipping from your website!”

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Posted 7 years ago

“I ordered a present for Christmas delivery and the item itself was fine, but the pakaging the present came in was awful it looked second hand and I had to present that to someone as a present which is embarrassing”

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Posted 7 years ago

“Love the place”

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Posted 7 years ago

“Very happy with the service.”

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Posted 7 years ago

“Some items were cancelled once I had already placed the order and paid which was not good as I then didn't have time to order another item and it would have incurred an extra cost for delivery. I then wrote to customer service to ensure I had not been charged for the item that I paid for but the customer service department didn't get back to me for some time. However, the items were really good and it did come in time for Christmas. I would still order from here in the future.”

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Posted 7 years ago

“Very good service. Items arrived quickly.”

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Posted 7 years ago

“Excellent service , fast delivery pleased with product would order again no problem”

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Posted 7 years ago

“The package was assigned as ‘return to sender’ by Hermes with no delivery attempted. There was no attempt at contact from the driver and I was home all day on the 22nd awaiting the parcel (notified by SMS to expect delivery on this date). Extremely frustrating at having to pay a delivery fee only for no delivery to take place. Still without item and bitterly disappointed in the process of delivery, or lack thereof.”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“Shoes come dirty in a box, it was very difficult to clean them, wet tissue, alcohol or acetone didn’t help. Because it was a Christmas present I didn’t have time for returning and reordering. Very unpleasant”

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Posted 7 years ago

“EASY TO ORDER,DELIVERY TIMESCALE FINE BUT WOULD PREFER TO KNOW AN ESTIMATED DELIVERY DATE,NOT ONE GIVEN THANKS”

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Posted 7 years ago

“Would give zero if I could no word on when items getting delivered not here for Christmas no response from customer services”

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Posted 7 years ago

“Its been 9 days since my last order and i dont know anything about the order.. the awb that u sent me it doesnt work .. and when i call at the local courier they dont answer . P.s. : they finally answer my phone and they told me to comen back in 2 hours because he is not at the office . How unprofesional 😐”

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Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews