USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Absolute shocking service !! Ordered A present which hasn’t arrived , been trying to chase its whereabouts and no one answers the customer service telephone number ! Been communicating by email With someone called Rebecca and iv had nothing but bad attitude of her !!!Present is a waste of time now and usc have been a shambles in trying to rectify the problem !! I’ll Never use this company again !!”

Helpful Report

Posted 7 years ago

“Fantastic service and staff were very helpfull”

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Posted 7 years ago

“Excellent service thank you”

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Posted 7 years ago

“I paid for next day delivery as it is very close to Christmas and the trainers that I ordered was for a close friend that’s going away for Christmas. But the parcel came 5 days late as usc text more than a couple times saying that the parcel is going to be delayed. This was very stressful as we needed the parcel straight away. I received the parcel on Thursday 20th of December and the box was absolutely ripped to pieces I was devisated but thankfully the shoes were in good condition. From the experience of usc this time I won’t be shopping with them again. Very bad delivery service and the box was disgusting.”

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Posted 7 years ago

“Jeans wrong size and colour and everything”

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Posted 7 years ago

“Wrong item received. Customer service is not very good”

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Posted 7 years ago

“Quick service and good communication”

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Posted 7 years ago

“Simple efficient ordering. Great website and a great product at half price. Brilliant.”

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Posted 7 years ago

“Products are true to size and were delivered fast”

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Posted 7 years ago

“Been sent wrong items and I’ve emailed company and still had no response from them after week and half”

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Posted 7 years ago

“Great service and product. Thank you”

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Posted 7 years ago

“Fantastic , I have spent over £250 in two days ,every item was superb , definitely gonna be using USC as my first choice for clothing from now on , I’m hopping I can help them in any way.”

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Posted 7 years ago

“Always fast service but hate having to pay a delivery charge even if I pick the item up”

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Posted 7 years ago

“Great price, quick delivery, many thanks”

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Posted 7 years ago

“Very nice service and best with reasonable price”

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Posted 7 years ago

“Bought a couple of items. Two were the incorrect size. I contacted USC via msg twice as they don’t have a customer contact number. They didn’t reply.”

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Posted 7 years ago

“Ordered online and goods arrived promptly. Delighted with everything especially as all for presents.”

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Posted 7 years ago

“I wouldn’t even rate this company a 1 but it won’t let me post unless I leave a rating so it’s 1 because 0 isn’t a option!! I ordered a pair of hightop converse to receive a scuffed and dirty pair, I send them back and ask them to exchange them and then receive an email at 22.10pm on a Saturday night telling me they can’t deliver my order and my money is being refund. All this 3 days before Christmas and then to make it worse I have to wait for my money to be refunded within a so called 2-5 working days and it’s 3 days before Christmas. DO NOT USE THIS COMPANY !! ABSOLUTELY DISGUSTING”

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Posted 7 years ago

“Such a quick delivery and item was perfect. Will defiantly shop again”

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Posted 7 years ago

“Great site, easy & quick delivery. Will be ordering again.”

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Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews