USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Still haven't recieved my parcel sent two emails and no reply was for my boyfriends birthday had to buy from another shop fuming customer service is rubbish”

Helpful Report

Posted 4 years ago

“The worst online shopping experience. I returned the entire order, very poor quality, sizes do not match. Among the things ordered is a SoulCal Micro Bubble Jacket Ladies jacket that I knew how look like and what size I need because last year I bought the same one from the one store but because I feel very good with the jacket I said to buy another one different color and when o opened the parcel surprise on the label was my size but you could see with free eyes that its at least one size bigger the sleeves were sewn crookedly and the zipper was very wide and the quality of the material was not the same as the one I already have and it was thinner. I also ordered 2 pairs of jeans size 14 and they looked like they were size 18, the material was thin and cheap, the crooked seams were like jeans for riders (ie cracked legs). To be honest I don't even think that all the products are original. The quality is too low. in short, I will never order from this site again and I will not recommend it to anyone. I lost 23 pounds for shipping 7 pounds to receive the order and another 16 pounds cs to return it because they split my order in two when they sent it and I had to pay twice that there were 2 packages received instead of one as I ordered.”

Helpful Report

Posted 4 years ago

“Quick delivery, no issue with the item other then it being to small, however delivery price is quite high especially when you have to pay to return the item which I did, all in all it cost me an extra £10 to receive and return my item.”

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Posted 4 years ago

“Great clothes and great service”

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Posted 4 years ago

“Although ordering was straight forward, the returns policy isn't. You need access to a printer and pay for your own returns, which isn't very convenient. Would put me off ordering again”

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Posted 4 years ago

“Easy to use and understand and fast delivery a pleasure to deal with .all my items I bought came in time thanks .”

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Posted 4 years ago

“Logo on tshirt is smudged.”

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Posted 4 years ago

“I ordered t shirts and sent them back for an exchange and have had no items replaced ive emailed them but had no response do not order from these people they don't even have a phone number im taking the matter further”

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Posted 4 years ago

“Can’t really comment, still waiting for order😳”

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Posted 4 years ago

“Haven’t got my goods .. Hermes can’t find my house .”

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Posted 4 years ago

“Hi I ordered to hoodie’s 1 black and 1 grey, when they turned up they were both black. I also ordered some tee shirts 1 looked like it had been used already and put back in wrapper.”

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Posted 4 years ago

“Great came early enough for what I needed them for.”

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Posted 4 years ago

“Never recurved my £350 order and no response from USC customer service a absolutely disgraced service and this is not my first experience of this and I have learnt a valid lesson not to order from them and when you do receive your order packages are always damaged and loook like reject stock I could go on and on but ain’t worth my time I will forward my concerns to ofcom”

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Posted 4 years ago

“Product exactly as described and fantastic, fast delivery. Will shop with you again x”

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Posted 4 years ago

“Great service and great price for my goods. Thanks”

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Posted 4 years ago

“Items arrived quickly and are as described for a reasonable price. No complaints and would use again.”

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Posted 4 years ago

“Quick and easy and good prices”

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Posted 4 years ago

“Lovely boots and a great prize,fast delivery too”

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Posted 4 years ago

“Clothes was ok but come to me with security tags still in place tried to contact you but no answer so now I'm left with a Lacoste jumper with a security tag on so not very impressed”

Helpful Report

Posted 4 years ago

“Quick and efficient delivery for all items ordered. Will definitely order again from USC. Thanks”

Helpful Report

Posted 4 years ago

USC is rated 3.6 based on 37,507 reviews