USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Decent price and quick delivery although who pays £5 for UK delivery these days maybe that price needs to come down”

Helpful Report

Posted 4 years ago

“I ordered items, couldnt apply the discount code, said my order didn't qualify for the discount, 200 pounds worth,, then my order came and one item still had a security tag on it. It took 4 or 5 days to get through the automated contact form to get a real response which was quite disappointing. Resolve was put at send back through post and re order item again! Had to push for a courier to collect and have a return item dispatched. Customer care and service is definately lacking.”

Helpful Report

Posted 4 years ago

“I feel ripped off! I waited and bought £842 pounds worth of items on Black Friday on the pretence that I was going to receive a voucher of £20 for every £100 I spent, which I would have via email by December 4th. It is now December 8th and I haven’t heard anything back. To top it off you are now putting on a code for 20% off everything which would of saved me more money than the Black Friday deal. Don’t put the offer on if you’re not going to upheld the deal.”

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Posted 4 years ago

“Absolutely terrible experience! They sent me the wrong item and are now not replying to me nor answering the store phone. I don't really know how you could run a business like this.”

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Posted 4 years ago

“I would’ve given 5 stars as this order ran really smoothly and I’m more than happy With it. I’m Just very disappointed I received no £20 off my Next purchase voucher as claimed when placing the order yet.”

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Posted 4 years ago

“Any time I have ordered from USC I have received my order on the day stated without any problems great service”

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Posted 4 years ago

“Spent £100 on Black Friday, was never sent a gift voucher”

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Posted 4 years ago

“Ordered trainers was supost to receive a 20pound vocher to redeem next shop never received it not happy what so ever”

Helpful Report

Posted 4 years ago

“Not badly priced. But can’t understand your offers which never seem to exist. Waiting for a £20 voucher which was due on 4th dec. spent quite a Lot of money recently with usc if offers arnt guaranteed then will shop elsewhere”

Helpful Report

Posted 4 years ago

“Returned item for different size they sent wrong size again emailed still no reply not good customer service”

Helpful Report

Posted 4 years ago

“Paid for next day delivery on the 28/11/20 it's now the 5/12/20 and still no parcel send an email every day no response tried calling no answer so obviously lost £60”

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Posted 4 years ago

“Very good service, I received my items 2 days after ordering”

Helpful Report

Posted 4 years ago

“Bought a full price item during the Black Friday sales,it didn’t seem to me subject to any discounts.. made the purchase with USC as vouchers per £100 spent were on offer. Within a week of receiving the item a 20% off sale announced on all full price items.. didn’t receive the vouchers Relating to the purchase either”

Helpful Report

Posted 4 years ago

“Happy with the service but I never recieved 2 £20 vouchers after spending over £200.”

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Posted 4 years ago

“Ordering all good. Not happy regarding a item that showed in stock that I was able to purchase. Then its not in stock. Which then made my order less than £100 and missed out on the voucher.”

Helpful Report

Posted 4 years ago

“I paid for next day delivery to ensure I was in and it came a week later. No dispatch email. No access to tracking. Three emails sent and no response. I will not use this company again”

Helpful Report

Posted 4 years ago

“Delivery was terrible. Paid for next day delivery and recieved order few days later. Left on front door step then sent a mesage to say it had been left. Didnt even check I was home at the time.”

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Posted 4 years ago

“9 days later still without parcel !!!!! Terrible service!!!!! Never again”

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Posted 4 years ago

“I’ve spent over 300 pounds and not got a voucher nor was able to redeem any discount”

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Posted 4 years ago

“Good price, excellent delivery time”

Helpful Report

Posted 4 years ago

USC is rated 3.6 based on 37,507 reviews