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USC Reviews

3.6 Rating 37,499 Reviews
60 %
of reviewers recommend USC
3.6
Based on 37,499 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read USC Reviews
Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

USC 3 star review on 14th June 2025
Ayesha
USC 1 star review on 6th March 2025
Bright
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
16
Anonymous
Anonymous  // 01/01/2019
I would rate the delivery as great but returns are terrible. Took it to the shop who wouldn't accept it then had to pay £14 to return items, terrible! Can't understand why you can't return goods to the shop as it says online!!!
Helpful Report
Posted 7 years ago
Ordered 3 boys Lyle and scot tops received 2 of them and instead of the 3rd Lyle and Scott polo tshirt I relieved a men's Slazenger t shirt , was a right mess about having to send pictures of wrong item and now having to send back top I never ordered, was annoyed because I'd ordered for my sons birthday and won't received the correct one in time, didn't think they even sold Slazenger t shirts in USC , suppose thats what will be happening now they've joined up with sports direct
Helpful Report
Posted 7 years ago
Pricing was quite good
Helpful Report
Posted 7 years ago
Postage was expensive
Helpful Report
Posted 7 years ago
Improve returns system. Customer has to pay twice for delivery expenses
Helpful Report
Posted 7 years ago
After the initial disappointment of discovering (4 days after placing my order) that 2 of the 3 items were out of stock, the service I received was quick and efficient. Also delay in refunding monies not so good either.
Helpful Report
Posted 7 years ago
Good choice reasonable price but poor returns policy
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Posted 7 years ago
I paid for next door delivery but it was a week before I got my converse shoes, so a bit disappointed.
Helpful Report
Posted 7 years ago
You had the jacket my son wanted in stock
Helpful Report
Posted 7 years ago
Cost of clothing
Helpful Report
Posted 7 years ago
Refund was given in very good time. Items however were mostly of very poor quality with holes where security tags had been removed and others with pen marks on. The footwear was fine though. Having to pay £7 to return these items is not really acceptable in this day and age and I would not order from them again due to that.
Helpful Report
Posted 7 years ago
Receiving the goods quick, but track goods i've bought is hard
Helpful Report
Posted 7 years ago
LOW PRICES
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Posted 7 years ago
Asked for the shoes to be delivered to an address so I knew when I would get them but they were delivered to my home address and put over the gate. It was for this very reason I requested an alternative address. When opened, one of the pairs did not really match the photographs online, to the extent I wouldn't wear them. Disheartened with USC.
Helpful Report
Posted 7 years ago
I STILL HAVENT RECIEVED ONE OF MY ORDERS DESPITE IT SAYING IT HAS BEEN DELIVERED ?
Helpful Report
Posted 7 years ago
Good prices
Helpful Report
Posted 7 years ago
The clothes from USC are really nice and are great value for money. However, the postage can be expensive especially as you do not do free returns. Most online retailers offer free postage when you spend over a certain amount and free returns so it would be good if USC offered something similar.
Helpful Report
Posted 7 years ago
Online service very good
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Posted 7 years ago
Item as described/pictured Quick delivery. Internal packaging torn, I believe, previously opened. Items looked like they had been stuffed into packaging.
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Posted 7 years ago
premium brands and price is acceptabil
Helpful Report
Posted 7 years ago
USC is rated 3.6 based on 37,499 reviews