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USC Reviews

3.6 Rating 37,499 Reviews
60 %
of reviewers recommend USC
3.6
Based on 37,499 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read USC Reviews
Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

USC 3 star review on 14th June 2025
Ayesha
USC 1 star review on 6th March 2025
Bright
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
USC 1 star review on 24th September 2023
Abdurrahman Adebiyi
16
Anonymous
Anonymous  // 01/01/2019
low price for variation brends. maybe in the future will be free international transport .how knows
Helpful Report
Posted 7 years ago
Order ready for collection as stated but the lead times were way too long (5-7 days) when most other retailers can do click and collect next day. I also found there was no contact number for the store I wanted to collect from so I couldn't ring to check if they had the goods I wanted instead of waiting upto 5-7 days.
Helpful Report
Posted 7 years ago
I have only applied acceptable to this review. Frustrating that you are unable to return the items via the selected venue of collection and to further incur a postage charge.
Helpful Report
Posted 7 years ago
Good products and good prices. Very disappointed with delivery, however. Paid for next day delivery and didn't get it. Asked USC for refund and got ignored.
Helpful Report
Posted 7 years ago
My items were good I just think £6.99 for next day delivery is outrageously overpriced.
Helpful Report
Posted 7 years ago
i can t see the tracking of my order.
Helpful Report
Posted 7 years ago
Never received my package, tracked it and said it was delivered but signed for by someone whose name is not even mine! Not really USC fault but dodgy courier service!
Helpful Report
Posted 7 years ago
Happy is a great word. I am satisfied with the items I bought but transportation cost is too expensive for the days implied to receive the parcel. At less price 10 pounds , House of Fraser delivers in 72 hours. At 5 pounds m and m direct delivers in 5 working days. So please check if it there is no way to improve your delivery times and costs as well. Thank you
Helpful Report
Posted 7 years ago
The items were packed awful as if they were rags and almost used!
Helpful Report
Posted 7 years ago
Despite my order costing more than £50 I was disappointed to still pay delivery charge. I ordered a pair of shoes which most have been 2 sizes smaller than they stated as I couldn't even get my foot half way in. Another item was a totally different fabric as advertised. To top all this off I then had to pay postage cost to return the items. Extremely upset with the while online USC shopping experience and can't imagine returning.
Helpful Report
Posted 7 years ago
Having found it hard to get the right shoes from the store, I checked online and found a couple of suitable pairs, however I was a bit disappointed that one pair from the order was not suitable for next day delivery nor store pick up, which meant I had to wait 5 days for the shoes, then to make things worse, one pair was smaller made than the website suggested which resulted in me sending a pair back for a replacement, at the moment I'm still waiting for them to be delivered again, but on the plus side, the value was great and shoes were good quality.
Helpful Report
Posted 7 years ago
Not happy Yet!
Helpful Report
Posted 7 years ago
I've had good quality others quickly delivered so far.
Helpful Report
Posted 7 years ago
T shirt whas full of spots. Looks not as new
Helpful Report
Posted 7 years ago
Not very happy because the coat I ordered came with security tag still attached and had to take to Denton store to have removed
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Posted 7 years ago
Product wasn't the same as you can see in the picture.
Helpful Report
Posted 7 years ago
Great prices and good quality. I kept two of the things I bought. I had to return a few items by registered delivery, as instructed on the invoice. It cost me over £8 to post them back. There was no option to return to store which was disappointing.
Helpful Report
Posted 7 years ago
cheap good value
Helpful Report
Posted 7 years ago
cheap good value
Helpful Report
Posted 7 years ago
Postage is extortionate
Helpful Report
Posted 7 years ago
USC is rated 3.6 based on 37,499 reviews