USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Easy to use website, products excellent quality, I ordered my products late Saturday night and they all arrived by Tuesday, was very impressed.”

Helpful Report

Posted 4 years ago

“Good quality garments and efficient delivery”

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Posted 4 years ago

“The boots came on time and ordering was easy.”

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Posted 4 years ago

“Charged me £6.99 for next day delivery, turned up 5 days later....complained to customer services and no one has still come back to me regarding this. Will never use this company again.”

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Posted 4 years ago

“Quality clothing,money well spent,fast delivery.”

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Posted 4 years ago

“Pas du tout satisfait ! Ma commande a été perdue. Personne n'est capable de me livrer mon colis ou de rembourser alors que le colis est retourné à l'expéditeur !”

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Posted 4 years ago

“Delivery date wasnt clear, although quick, I wasnt home all weekend so clothes were left outside behind a bin for 4 days in the rain. Returns process is archaic - seriously? Having to print a form, fill it in and post back (at your own cost) is no really a good way to win customers. Why not have an online submittable form? and perhaps a link to Hermes so you can arrange your own pickup / return of items. Sizing seems to be a bit all over the place so returning some items is inevitable.”

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Posted 4 years ago

“Great exchange timings”

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Posted 4 years ago

“We buy frequently from USC. Their service was always reliable and deliveries always on time. USC keeps you posted when parcels are due to be received.”

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Posted 4 years ago

“Sent my items back for exchange in the same bag and they only sent half of t items back and customer services have said they didn’t receive it and they haven’t refunded me or replied”

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Posted 4 years ago

“Paid for next day delivery but received 3 days later .emailed usc to find out why and still waiting . In my opinion I was ripped off Poor”

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Posted 4 years ago

“I like USC but the delivery service is poor,wrong adress was on my order and tried to change it and was not allowed,wish I could have just spoken to someone rather than the email service,I got my parcels but was unable to change the address which was a massive inconvenience.”

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Posted 4 years ago

“Loved the products received on time”

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Posted 4 years ago

“Prompt delivery, smooth garment exchange, great product”

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Posted 4 years ago

“Very efficient from order to delivery...”

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Posted 4 years ago

“Fantastic quality and great service. Great sale price”

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Posted 4 years ago

“Barbour jacket hole in pocket”

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Posted 4 years ago

“Really great prices and offers, with a great range also available. Really fast delivery. Only downside is the £4.99 delivery charge and no option of a Click & Collect which would be a great option if at all possible in the future.”

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Posted 4 years ago

“Quality clothing and very fast delivery, will be usung USC again”

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Posted 4 years ago

“Perfect shoes. Very comfortable, nice quality.”

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Posted 4 years ago

USC is rated 3.6 based on 37,507 reviews