USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Rubbish customer service. Sent a message 10 days ago and still haven’t received a response. Thanks”

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Posted 4 years ago

“Easy shopping experience, found everything I wanted - actually had my sizes in the sale. Quick delivery with lots of communications.”

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Posted 4 years ago

“Easy website, quick delivery! Would definitely use again .”

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Posted 4 years ago

“Fast delivery clothing I ordered was the wrong size don't know how I ordered the wrong size but returned and received the right size within a few days.”

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Posted 4 years ago

“Good allround service”

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Posted 4 years ago

“Really pleased with the service I received. The delivery was ahead of predicted time for standard delivery with a great cost for the item purchased. It’s the second time I’ve ordered with this company and they’ve been brilliant each time. Other companies could learn a lot!”

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Posted 4 years ago

“Never received my parcel and hermes say they’re still waiting to receive the parcel. I’m still waiting for someone to update me with the investigation”

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Posted 4 years ago

“Very quick delivery, products always in good condition.”

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Posted 4 years ago

“Good service, nice price prompt delivery.”

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Posted 4 years ago

“Purchased armani t shirts on the 2 for £30 offer for my sons . They were very S so sent them back for an exchange to the next size up. I asked for any colour substitute if they were not in stock. They exchanged one, but automatically refunded £15 for the other as the colour I had originally ordered was out of stock for the bigger size, even though there were other colours available, and I asked for any colour. Now, they won't do anything. They won't offer me the second t shirt for £15, and expect me to pay full price ( £20) for the t shirt I'm missing.I asked if they can offer me a £5 discount but no.”

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Posted 4 years ago

“Great service and very quick delivery”

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Posted 4 years ago

“My order has not arrived - no communication from you or Hermes”

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Posted 4 years ago

“Don’t need 10 characters disgusting”

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Posted 4 years ago

“Absolute rubbish - suckered me in with a ‘2 for £X’ deal then cancelled one item in the deal .. leaving me to pay their return postage fees AND extortionate delivery fees to cancel the purchase, or suck it up and pay over the odds. Incredibly poor customer services have ignored my requests to resolve the issue so far. Misleading business practices I think, AVOID this retailer.”

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Posted 4 years ago

“Brought a couple of womens hoodies 2 for £25 recently. Items were very good quality and true to size. Delivered on time, well packaged. Returns are quickly reimbursed, no problems.”

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Posted 4 years ago

“Placed an order on the 31st of dec for a next day delivery and was charged £6.99 but received the items on the 5th of jan which was such a disappointment.”

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Posted 4 years ago

“Goodnight!! I have not got my order yet. Please tell me when it will arrive. Regards.”

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Posted 4 years ago

“I was charged delivery even though there was a free delivery promotion. My complaints have been ignored.”

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Posted 4 years ago

“2 pair of jeans delivered next day. both exactly as described. whats not to like. well done usc”

Helpful Report

Posted 4 years ago

“Nothing short of a nightmare trying to order one pair of jeans in the size required. Over 20 emails to customer service and over £30 total postage costs. Formal complaint sent in. First and last time I will order from here.”

Helpful Report

Posted 4 years ago

USC is rated 3.6 based on 37,507 reviews