USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was originally sold the wrong colour and still haven’t received an email back about it. Having re ordered, the correct colour jeans are very nice and of good quality.”

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Posted 4 years ago

“Amazing! Order came by next day and was perfect”

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Posted 4 years ago

“I am extremely disappointed. I paid £6.50 for next day delivery and I was supposed to get my order by 24th December and I have still not received it.”

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Posted 4 years ago

“Very poor service. Delivery was 3 days late and one item was simply refunded without any confirmation that it was not available or not coming - even though the item was available when ordering and available when I reordered - and had to pay another delivery charge.”

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Posted 4 years ago

“My order still has not arrived”

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Posted 4 years ago

“I ordered a large amount of clothing to be delivered to Portsmouth. Hermes delivery company said they could t deliver so order was returned, when there was definitely someone there waiting for the order. Without no one to speak to, I have been left with no Christmas presents. Impossible to sort it with USC as there’s no way to speak to a person and try to sort it out. I have not been refunded the delivery. Please can someone help here. I’m devastated.”

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Posted 4 years ago

“I ordered a Tommy Hilfiger bikini on arrival the bottoms are actually underwear so spoilt what was a nice surprise for my daughter now she has a Bikini top and a pair of briefs not bikini bottoms. Very disappointed”

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Posted 4 years ago

“My order arrived it was a Christmas gift, when my partner put the joggers on they had a hole in them.”

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Posted 4 years ago

“Sent blue Levi’s when black were ordered. Had to keep them due to being an Xmas gift. Hence only 3 stars for the service. I wonder if anyone from usc actually reads this”

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Posted 4 years ago

“Last minute xmas present arrived as promised and was perfect, my husband loved it”

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Posted 4 years ago

“Always a good selection, always at competitive prices. The order arrived quickly too.”

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Posted 4 years ago

“Easy to order and really fast delivery”

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Posted 4 years ago

“I got a different shirt than I ordered”

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Posted 4 years ago

“Received 2 odd boots sent pics to customer service got no reply”

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Posted 4 years ago

“False info on website. Said the two Calvin’s I ordered were available and then I receive an email an hour later to say one had been cancelled due to it being out of stock. I left my NO and I was never even contacted directly to arrange an alternative or full order cancellation. And there was no number I could call on the website, only a crappy Q&A link that no one is answering. Not happy with the service given here.”

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Posted 5 years ago

“Just opened a dressing gown i have bought for a pressie to wrap up,expensive Calvin Klien one to find it is all wrapped up as a size small that i asked for and in packaging it is a large/xl a cant explain how angry i am just now, on Christmas Eve 😡”

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Posted 5 years ago

“The products are very good, the delivery was bad, paid for next day and 3 days late and not refund on the extra paid, customer service took to long to reply and still got it wrong when they did.”

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Posted 5 years ago

“Arrived with security tag on”

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Posted 5 years ago

“Excellent website super fast delivery. Would definitely recommend USC”

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Posted 5 years ago

“Promo discount didn’t work and I spent nearly £300 .emailed several times but still got no discount”

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Posted 5 years ago

USC is rated 3.6 based on 37,508 reviews