USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Amazing! Order came by next day and was perfect”

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Posted 4 years ago

“I am extremely disappointed. I paid £6.50 for next day delivery and I was supposed to get my order by 24th December and I have still not received it.”

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Posted 4 years ago

“Very poor service. Delivery was 3 days late and one item was simply refunded without any confirmation that it was not available or not coming - even though the item was available when ordering and available when I reordered - and had to pay another delivery charge.”

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Posted 4 years ago

“My order still has not arrived”

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Posted 4 years ago

“I ordered a large amount of clothing to be delivered to Portsmouth. Hermes delivery company said they could t deliver so order was returned, when there was definitely someone there waiting for the order. Without no one to speak to, I have been left with no Christmas presents. Impossible to sort it with USC as there’s no way to speak to a person and try to sort it out. I have not been refunded the delivery. Please can someone help here. I’m devastated.”

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Posted 4 years ago

“I ordered a Tommy Hilfiger bikini on arrival the bottoms are actually underwear so spoilt what was a nice surprise for my daughter now she has a Bikini top and a pair of briefs not bikini bottoms. Very disappointed”

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Posted 4 years ago

“My order arrived it was a Christmas gift, when my partner put the joggers on they had a hole in them.”

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Posted 4 years ago

“Sent blue Levi’s when black were ordered. Had to keep them due to being an Xmas gift. Hence only 3 stars for the service. I wonder if anyone from usc actually reads this”

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Posted 4 years ago

“Last minute xmas present arrived as promised and was perfect, my husband loved it”

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Posted 4 years ago

“Always a good selection, always at competitive prices. The order arrived quickly too.”

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Posted 4 years ago

“Easy to order and really fast delivery”

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Posted 4 years ago

“I got a different shirt than I ordered”

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Posted 4 years ago

“Received 2 odd boots sent pics to customer service got no reply”

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Posted 4 years ago

“False info on website. Said the two Calvin’s I ordered were available and then I receive an email an hour later to say one had been cancelled due to it being out of stock. I left my NO and I was never even contacted directly to arrange an alternative or full order cancellation. And there was no number I could call on the website, only a crappy Q&A link that no one is answering. Not happy with the service given here.”

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Posted 4 years ago

“Just opened a dressing gown i have bought for a pressie to wrap up,expensive Calvin Klien one to find it is all wrapped up as a size small that i asked for and in packaging it is a large/xl a cant explain how angry i am just now, on Christmas Eve 😡”

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Posted 4 years ago

“The products are very good, the delivery was bad, paid for next day and 3 days late and not refund on the extra paid, customer service took to long to reply and still got it wrong when they did.”

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Posted 4 years ago

“Arrived with security tag on”

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Posted 4 years ago

“Excellent website super fast delivery. Would definitely recommend USC”

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Posted 4 years ago

“Promo discount didn’t work and I spent nearly £300 .emailed several times but still got no discount”

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Posted 4 years ago

“Great service and delivery however one item was cancelled as it was supposedly out of stock, went online and was available to order again - surely if it’s out of stock it should be off the website to purchase? Put me off reordering”

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Posted 4 years ago

USC is rated 3.6 based on 37,507 reviews