USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jacket came with security taguard on it. And looked as if someone just scrunched the jacket up and squeezes it in the bag. Still waiting for replacement.”

Helpful Report

Posted 7 years ago

“Bought an item, paid premium next day delivery, received a text saying it would be delivered on 23rd, stayed in all day. No parcel. Contacted customer services regarding being charged for premium next day to not receive still waiting for customer services to contact me regarding this issue. Poor service, lack of contact and damaged packaging.”

Helpful Report

Posted 7 years ago

“I was happy with the product I ordered, but I am not happy with the fact, that I ordered two items and I received an e-mail saying one of the items is out of stock, so you had to send me the just one of the items. One thing you should do, is ask if I want to replace the missing item with another one, not just sending me the one you have. Kind regards, Alexander Shterev”

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Posted 7 years ago

“good quality item delivered on time”

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Posted 7 years ago

“Shocking”

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Posted 7 years ago

“I ordered a pair of vans, the main thing I wanted was the fx highlighter in the shade Halo. However, when I got my order it was said the highlighter was out of stock. But I was on the website and it's in stock. I paid for the delivery and the main thing I wanted did not come. I'm really unhappy with the service”

Helpful Report

Posted 7 years ago

“Delivery was quick app was easy to use”

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Posted 7 years ago

“Hermes said they delivered package waited in all day and it didn’t turn up. Absolute mick taken never ordering from you again. £26.99 probs won’t get back either”

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Posted 7 years ago

“Ordered an item very late before Christmas but it arrived next day as promised. Many thanks, easy to use website and excellent delivery service.”

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Posted 7 years ago

“The on line ordering process was very seamless. Although there was some slight damage to the packaging when the product arrived.”

Helpful Report

Posted 7 years ago

“Good quick next day delivery”

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Posted 7 years ago

“Quick, great discount = happy customer”

Helpful Report

Posted 7 years ago

“Still haven't received my my jacket paid for next day delivery that was on the 22.12. 18 .”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Excellent goods and services 👍”

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Posted 7 years ago

“Fast delivery - Nice item - Nice packaging - Thank you.”

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Posted 7 years ago

“Not happy at all, order took a week to arrive but more importantly I bought this jacket because it was advertised as DOWN filled, this is not the case it's filled with poly down which is man made, much as I like the jacket and will keep it this is NOT what I ordered.”

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Posted 7 years ago

“Great work”

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Posted 7 years ago

“I love USC. The prices are really good and I’ve never had any issues, even when I’ve had to return an item. To make USC better, it would be great if deliveries to collect stores were quicker.”

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Posted 7 years ago

“All the clothes i bought for my son were all small although i bought two sizes bigger very disappointed and on top of that i have to psy postage to return the clitged. Cannot return in store either such a dissapointment. I've paid for nothing in hand I wont b shopping online again”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews