USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Always great”

Helpful Report

Posted 7 years ago

“trainers turned up slightly scuffed. I bought as a present for my brother. My brother did not like the trainers. Took to usc bradford store who advised I would need to post back which will now cost me money to send back”

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Posted 7 years ago

“Great service, very simply to order and very quick!”

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Posted 7 years ago

“The jacket I had ordered was delivered very fast and in good condition.”

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Posted 7 years ago

“Item was delivered with security tags still attached so pretty useless if you ask me.”

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Posted 7 years ago

“Item was in stock. Received good updates on status of delivery which was very quick.”

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Posted 7 years ago

“you didn't deliver the item. ive contacted you and no reply”

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Posted 7 years ago

“I was charged a delivery charge of £4.99 even though I received an email on Xmas day saying I would get free delivery if I ordered on Christmas Day and spent more that £10.00. I spoke to the store where I collect and they said they couldn’t help. I use the online service often and I’ve never had an issue. I feel like the email was a scam.”

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Posted 7 years ago

“I’m not impressed with USC’s online delivery for two reasons. Firstly I was not impressed at having to pay for delivery to collect in store. However I chose 2-3 day delivery and paid for delivery only to wait for 8 days for them to be collected. Lastly, it was not clear that returns were also at my cost! This is especially infuriating when the items were so late. I will not buy from USC online again.”

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Posted 7 years ago

“Did what I expected and paid for which was gr8. Arrived on time in perfect order.”

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Posted 7 years ago

“Prompt delivery, great bargain!”

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Posted 7 years ago

“Packaging was poor”

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Posted 7 years ago

“Didn’t have an item in stock and didn’t give me opportunity to substitute item before it was dispatched meaning if I still wanted an alternative I would have had to have laid additional postage.”

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Posted 7 years ago

“Excellent service ordered and where sent straight away for pick up couldn't be happier thanks”

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Posted 7 years ago

“Very disappointed to have to pay for only one option offered on delivery. The only option was £4.99. The parcel arrived and I found That I needed to return the parcelnas the product was the incorrect size. My qualms is that I then had to pay for extra postage to return the parcel. The returns label was NOT prepaid. This is extremely poor service from USC. I will NOT be shopping here again”

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Posted 7 years ago

“USC is a good shop, every time I go there I always find what I’m looking for.”

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Posted 7 years ago

“Excellent quality firetrap rhino boots and prompt informed delivery many thanks”

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Posted 7 years ago

“Unhappy with refund policy”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Regular customer of usc ,ordered £190 worth ,one item £40 Lacoste shorts ,got a green Slazenger t shirt 3 for £11?...not even same ball park ....can’t contact anyone on phone ,constantly unavailable,paid £4.99 delivery now I have to go in as I’m sure I’m going to have to argue my case rather than send back a t shirt ( which incidentally I will have to pay for the postage when it’s not my error )”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews