USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,502 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,502 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was on time. But the shoes wasn't kept in good condition. A little disappointed.”

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Posted 9 years ago

“So far so good”

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Posted 9 years ago

“Did what they said they would”

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Posted 9 years ago

“Delivery was very quick and everything was fine. Packaging could have been better as contents was all over the place when I opened it. On the whole I'm happy.”

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Posted 9 years ago

“You have a good range of Converse online and good deals in your sale. Wish actual store held a bigger variety.”

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Posted 9 years ago

“prompt with clear communication”

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Posted 9 years ago

“Ordering via the app gave me an excellent price on the products that I ordered. The sale prices plus the extra 20% off each item made for a good deal. With regards to the returns process, I was impressed with the turn-around period (mere days) as well as the email communication and refund process.”

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Posted 9 years ago

“Package was delivered dirty, other than that I was happy with my delivery”

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Posted 9 years ago

“Good customer service. Cheap products”

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Posted 9 years ago

“The actual order I received from USC was brilliant. Shoes came in perfect condition! However, the delivery company (YODEL) was not. Missed deliveries (even when I have waited in) all of the time from this company and the same goes from other items I have had delivered by YODEL from different companies. If I am going to order from USC I will only order if they change delivery couriers.”

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Posted 9 years ago

“everything was great :) exept the £4.99 charge to collect from the store.....very bad thing to do to your costomer :(”

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Posted 9 years ago

“Shoes as advertised. Didnt recieve next day delivery although i paid for it.”

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Posted 9 years ago

“Clothes and delivery time were good but it could have been packaged better, I've had similar orders from Asos and its all packaged nicely in a box and the delivery was free of charge, instead I had 2 t-shirts a shirt and a pair of trainers from USC and it was all just chucked in a bag everything was creased and the trainers had escaped from the box.”

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Posted 9 years ago

“Your website look good and prices are ok”

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Posted 9 years ago

“Good selection of products, prices well documented and better than high street prices.”

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Posted 9 years ago

“They have very good sale on designer brands and the process of shopping is made very easy. However I didn't like the fact that I spent over £200 and still had to pay for delivery, and that's the only reason why I did not give a 5/5”

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Posted 9 years ago

“When I ordered the shoes for my partner, I ordered a size 9 as my partner is a UK 9. When the shoes arrived they were a men's 9, uk 10. The shoes are the converse ox lean. The shoes are too big therefore I have had to pay for delivery to send back for an exchange at my cost asking for now a size 8 which in fact is a uk size 9. The website is not clear on this and I presumed if I wanted a size 9, I would need to select size 9, not a 8. Even the delivery note states size 9 but they are not a uk size 9. A bit disappointed but on a Positive the prices on the website are low. Let's hope my exchange turns up and the size is correct although I am now £4.45 out of pocket. Regards Kelly Hodkin 07816410930”

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Posted 9 years ago

“the service is always first class but paid for next day delivery and didn't get it?”

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Posted 9 years ago

“Items arrived on time and the refund for the item that was too small was quickly refunded back onto my card. No problems with customer services either when I phoned..”

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Posted 9 years ago

“easy to use website - speed of delivery could be improved”

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Posted 9 years ago

USC is rated 3.6 based on 37,502 reviews