USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“I was not impressed by my delivery: the products were covered in price stickers that were really hard to get off. Also, one of the lids was cracked. There was too much plastic bubble wrap packaging too.”

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Posted 7 years ago

“Absolutely disgraceful service the amount of time it took to process, response to emails took forever and all round useless.”

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Posted 7 years ago

“You can offer cheaper delivery 🚚 compared to other websites”

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Posted 7 years ago

“bought a pair of shoes, socks and 14 t shirts. All of them came in the wrong sizes”

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Posted 7 years ago

“System crashes regularly when placing orders. No order confirmation received from placed orders from USC. Poor service. Takes far too long to process refunds.”

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Posted 7 years ago

“Very quick delivery and lovely items :)”

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Posted 7 years ago

“Excellent, speedy service!”

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Posted 7 years ago

“Product as discribed & arrived within the week”

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Posted 7 years ago

“Quick delivery, item as described. Perfect, I’ll be using USC again. Thanks”

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Posted 7 years ago

“Still awaiting reply to my email Customer service what customer service Quick to take your money and then send wrong item”

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Posted 7 years ago

“The buying journey was nice and easy and the delivery service was good but on spending well over £100 with to have to pay for returns on an item was quite disappointing.”

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Posted 7 years ago

“I had returned 2 pair jeans they were to long. Usc shoudl provide the length size aswell. Also should do money refund”

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Posted 7 years ago

“Great information kept up to date good value products”

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Posted 7 years ago

“Returned item for exchange,wanted next size up,item was no longer available was told my money would be refunded in 5 working days it has now been 17 days and no refund yet ,sent numerous emails but received nothing back ,would not order anything online from this firm ever again customer services non existent,and a bunch of thieves”

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Posted 7 years ago

“Was perfect size and came in perfect time.”

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Posted 7 years ago

“Didn't have item size in store - had to order online and pay £4.99 for Click and Collect in store - Will never give a positive review for any store that charges for this. Poor customer service.”

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Posted 7 years ago

“Parcel still not received and arrived far too late. I would like a full refund please. Emailed customer services at the weekend and still no reply.”

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Posted 7 years ago

“Good Item purchased”

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Posted 7 years ago

“The t-shirts I got were the exact size. The website is easy to navigate and my order was delivered on time. I love shopping at USC”

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Posted 7 years ago

“My son is a size 3. Ordered sliders in a size 4 to allow for growth. Too small so returned, size 5 ordered & still too small. Have now paid 2 x £4.99 delivery & 2 x £4.00 postage to return the unwanted pairs”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews