USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Very easy to use, good deals will be back for more!”

Helpful Report

Posted 6 years ago

“Recently visit your Birkenhead store the man who helped me with information to order from your website was very professional and I can't thank him enough”

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Posted 6 years ago

“Item i ordered was not as picture online Intact it looked like a rag very poor quality”

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Posted 6 years ago

“Brilliant service, packaging, communication. Satisfactory customer!”

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Posted 6 years ago

“Arrived really quickly with updates along the way . Purchased boots for my husband ..he loves them cause they are so comfortable”

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Posted 6 years ago

“Never received order delivery driver very rude intimidating”

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Posted 6 years ago

“Either of the shoes I received by pick-up point delivery is noticeably worn. Indeed, the left and right shoe have different shade of the same colour. I did not notice it at home; however, the following morning under sunlight it was all evident. The right shoe must have been exposed in store for trial. It is even slightly stretched as a proof of what I've just reported. Once I wore them on I couldn't return them, I suppose. I assume you needed to get rid of that shoe and cleverly thought to deliver it to the first dumb fellow who might have not spot anything by all means. Such an abysmal affair for me. I did not have choice than ordering online since the store in Oxford Street was devoid of my size. Do not count on me for any further online purchase in the future. Just in-store. I chose not to give "very poor" rating merely because the delivery to my chosen pick-up point was efficient.”

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Posted 6 years ago

“Hello. I had ordered from you o few times but i’m very disappointed. First of all the relationship between customers and you isn’t very satisfied because when i email to you , you respond in 2-3 days , the delivery is also very slow ( almost 2 weeks ) and from other company for ex i get my order in 1 week with all the proceeds done ( confirmation, delivery ) , the products in my opinion are fake or made under license because the quality is not so good ( i’ve buyed some cruiff trainers all with problems - the glue between the top and the sole did not last a long time , maximum 10 wears , also the colors after 1 wash they were damaged , i’ve buyed some tommy jeans trainers also with the problem with the glue between sole and top ) , and the last thing that makes me angry is that you don’t answer if i make any complain !”

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Posted 6 years ago

“Great clothing range and prices.”

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Posted 6 years ago

“V excited about my new trainers as started jogging but unfortunately the delivery courier messed up my delivery 😌”

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Posted 6 years ago

“I ordered a pair of trousers. Never received them emailed usc and didn’t not get a reply. No idea where my trousers are no idea what’s going on. Worst service ever.”

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Posted 6 years ago

“Ordered two same tshirts different colours and one was bigger than the other?Also asked to exchange for a different tshirt,this never happened and got refunded without any explanation.Poor customer service if you ask me.Would think twice before ordering anything again. Was need the tshirts to go away on holiday aswell would need to be given a discount code/compensation or something to make me shop with usc in the future. Look forward to you reply Regards Jamie Anderson”

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Posted 6 years ago

“Didn’t receive my parcel says delivered emailed and Lois at customer service just said check everywhere it could have been left .... I have done emailed back and still waiting go on holiday next Wednesday and what I bought was for my holiday no spare money to buy new order or time to go shopping .... won’t buy again and want a refund”

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Posted 6 years ago

“box of 3 boxers ordered online had one missing just glad i noticed at shop .”

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Posted 6 years ago

“excellent service fast postage even on bank holiday 5 stars”

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Posted 6 years ago

“Able to buy good clothing for teenaged boys without breaking the bank.”

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Posted 6 years ago

“Received the wrong sized item which was not my fault and then have had to pay out for returning the item. Not happy I’ve had to pay for delivery twice!!”

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Posted 6 years ago

“Quick & efficient service.”

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Posted 6 years ago

“Absolutely a joke of a company order clothes for my holiday paid premium delivery next day ( not a bank holiday ) never turned up still waiting for my refund though refunded delivery fee quickly , never again”

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Posted 6 years ago

“Very good shopping experience, unfortunately this time everything I wanted was not available, not the fault of USC but the size of my grandson. ( inbetween size)”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews