USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“First time I have used this company but won’t be the last. Excellent service from order to delivery. Thank you”

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Posted 6 years ago

“Great selection at good prices”

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Posted 6 years ago

“I like very much your products and this site, but i consider very poor your delivery supplier. In past your delivery supplier (DHL) it was very fast and practical, I could follow my order, I knew where the order was and my order arrived on time every time but the current supplier (wnDirect/Econt Express) is very, very poor, i do not know where my order is it, i do not know when my order reach to me, my order always is delayed, as well as this order.”

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Posted 6 years ago

“The delivery service “Hermes” is absolutely appalling, my delivery didn’t come the first time and had been signed and said it had been delivered, we emailed and they sent it out again and when it arrived they didn’t ask for a signature, I’d ordered a pair of shoes and the box was ripped and battered and was already open.”

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Posted 6 years ago

“There was never a problem with the shipment and the ordered goods. But now the package was broken up. It was open. So there is always a doubt that there is all that. In this case, fortunately, the product was ordere .”

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Posted 6 years ago

“Good experience BUT please don't use hermes absolutely shocking delivery I payed for next day and they didn't post it as was damaged then to be told it was down to the supplier and not them even tho hermes didn't notify me of non delivery”

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Posted 6 years ago

“Hí. Ím really happy, but ím like tó know, where is the stuff i did order át 16 of apr? Ön your side Say is awaiting for pre order. But i didnt order anything with pre order. Thanks”

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Posted 6 years ago

“USC IS A FRAUD. The company is nothing but an exploiter. They took money from my account and deprived me access to the money without delivering the goods. I think the company is running out of liquid. It is having a cash flow problem and looking for cheap interest-free loan facility . What a shame ! I regret every moment with them, especially the ill-mannered and ungracious customer services team Rebecca and Caroline etc 👎🏿👎🏿👎🏿👎🏿👎🏿”

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Posted 6 years ago

“Ordered my clothes online with ease the fit was great and the experience all good”

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Posted 6 years ago

“Very disappointed this time. Usually have no issues, but the Lyle & Scott sliders were severely discoloured. When I rang customer service to raise my concerns, I got absolutely no help whatsoever. Long and short of it is I’ve now had to order another pair and pay again for delivery. As well as all the inconvenience, this leaves a very sour taste in the throat of my USC experience.”

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Posted 6 years ago

“my previous Jeans were defective and replaced without a problem. The new pair arrived as ordered.”

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Posted 6 years ago

“Awful. You charged me for things you didn’t have in stock and then lied that you had packed and sent them! I have proof of this, you haven’t even sent replacements or refunded me yet! It’s actually illegal to do what you have done.”

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Posted 6 years ago

“Ordered next day delivery Waited 7 days no communication rang up customer services to be told one of the items was out of stock did I want the other 3 sending I confirmed this and then I receive an email to say that the vans I had ordered were also out of stock Very bad service won’t be using again No even had the next day delivery refunded”

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Posted 6 years ago

“Stopped with USC for quite a few years now. Great quality at a great price”

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Posted 6 years ago

“Products as described, delivery very fast. In one word - PERFECT! Very satisfied customer! Aleksandar Montenegro”

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Posted 6 years ago

“To be honest it took quite a bit of time to get my kids trainers delivered and one pair had cream marks on them (they were white converse) and I can’t be bothered with the faff of sending them back so I’ll jisy leave it.”

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Posted 6 years ago

“Very impressed with how easy to use web site and good quality and value for money plus quick dispatch”

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Posted 6 years ago

“Really good value for money, but delivery service is appalling. £4.99 for click and collect in store and having to wait long time for order to be processed and send. Other places don’t charge for the service and yet are still able to provide fast delivery.”

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Posted 6 years ago

“Great products at fantastic prices and great service”

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Posted 6 years ago

“Good deals”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews