USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Nicholas

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hermes the delivery service USC use is ridiculous. I took a day off work to wait in for my package. Only to find out that Hermes lied about trying to deliver. When I emailed USC about this they didnt talk took me like I was a person. I just got automatic replies. I was told I would receive a full refun. I didn't want this. I wanted my product. Stupid service. Really bad customer service. 3weeks have past since I originally Places my order. I did get my refund. But I've now got to reorder to go through it all again. It's all just frustrating. There will be no justice at the fact Hermes lied and got away with it. I'm the customer here and Hermes did not fulfil their side of the order.”

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Posted 7 years ago

“It's ok I guess, don't like how you have to wait a week for too get here and have to pay £5 delivery for only to get delivered across too sports direct”

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Posted 7 years ago

“Ordered a week ago to be delivered to Livingston shop had no other email to say it’s there Bit of a long wait they are for my daughters birthday”

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Posted 7 years ago

“love it”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Easy to navigate site, quality products at great prices, would recommend.”

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Posted 7 years ago

“Again everything was fine, thank you guys for fast service. :)”

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Posted 7 years ago

“Very good prices but I paid almost £10 delivery to Spain and I have not received my parcel yet. Very poor service on behalf of Correos Spain as delivery date is expected to be the 8th April and I believe the parcel was sent on the 29th via the 48/72 hour service.”

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Posted 7 years ago

“Easy web site to use and very fast delivery,excellent service.”

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Posted 7 years ago

“Having ordered two items at£47 with £4.99 postage, I had to return one At a cost of £3.50,no option too return to my local store So wouldn't use this service again”

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Posted 7 years ago

“If i could give zero stars I would l, shocking customer services, I paid for next day delivery on some trainers the wrong trainers arrived, i had to pay for recorded deliver, I sent over a compliant asking for my postage yo be covered as I did not receive the item I order, I received a response that completely ignored my request and even said I had changed my mind on the order this is why it was returned which is a lie, so now i am left with no trainers and a bill for postage I will be taking this complaint further”

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Posted 7 years ago

“Clothes came with little bits of lint on, but easy enough to pick off & definitly acceptable for the great price of the clothes. Confirmation of the order took a little while but once posted, they arrived quickly. Overall, I'm impressed and would use USC again.”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Bought shoes and delivered on time. Like the shoes!”

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Posted 7 years ago

“Shoes true to size. Quick delivery.”

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Posted 7 years ago

“My item still hasn't arrived, it was due two days ago at the latest.”

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Posted 7 years ago

“Best On Line Store In Europe!”

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Posted 7 years ago

“Unfortunately, I will not make more purchases in the USC. I ordered several items with delivery for the next day. I have not received the parcel. After talking to someone Cs I received a refund of shipping costs. A week passes and the parcel is still gone. I do not recommend”

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Posted 7 years ago

“Very easy to find things but I ordered some clothes 9 days ago and it still hasn’t arrived”

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Posted 7 years ago

“Love doing shopping at Usc”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews