USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, however 5 poind delivery charge is ridiculous for the expensive brands on your website. For instance G star has free delivery on their own website.”

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Posted 8 years ago

“Prompt delivery”

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Posted 8 years ago

“The boxes are all smashed up but the boxers are ok”

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Posted 8 years ago

“Item still not received”

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Posted 8 years ago

“I have had many items from USC over the years, but i predominantly shop there for footwear. My favourite shoes are the Soul Cal pumps. I have bought them before as a size 6 and the shoes have been a perfect fit, so naturally this time around i bought my regular size 6 Soul Cal pumps in both black and white. However when delivered it seems the shape of the trainer has changed making them less slim and shorter. The change in style cannot be helped by USC but when needing to buy 2 new pairs and also post back the first two pairs at my own cost (as i cant be refunded in store as told by a rude staff member on the phone to the Stoke branch) is very over complicated and costly considering the two postage payments and the return payment too. Apologies for ranting, but this is my recent experience, and making it easier for customers to return/swap items in store may reduce reviews such as this one. Thanks.”

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Posted 8 years ago

“The items were a good price”

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Posted 8 years ago

“Brilliant”

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Posted 8 years ago

“Ok service cheers”

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Posted 8 years ago

“Product I ordered was a Christmas present and everything was fine apart from the bag the coat was in was severely damaged and the coat looked like it had just been stuffed in without care. Fortunately the coat was fine on this occasion. This would be my only gripe.”

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Posted 8 years ago

“Good clothes at great prices.. delivery great but expensive.”

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Posted 8 years ago

“Great deals”

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Posted 8 years ago

“Quick in-store delivery.”

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Posted 8 years ago

“Prompt delivery and good sales discounts”

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Posted 8 years ago

“The delivery time was great and the description of the item was accurate”

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Posted 8 years ago

“Fast delivery and good quality clothing”

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Posted 8 years ago

“Dispatched quickly but Hermes let you down and lost the parcel for 4 days. Shame you use them it will make me think twice next time when ordering as they have never delivered anything of mine correctly.”

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Posted 8 years ago

“Products arrived quickly. Only complaint is the box of one of my items was q uite damagedand therefore not suitable to wrap as a present.”

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Posted 8 years ago

“Very good correspondence in terms of delivery. Box a bit bashed which is a shame as it's a gift”

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Posted 8 years ago

“How can I get the invoice? Regards”

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Posted 8 years ago

“good value, easy to order”

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Posted 8 years ago

USC is rated 3.6 based on 37,501 reviews