USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Nicholas

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to be able to shop in the shops and in case I’m not happy with a product to be able to get a refund not just an exchange!! Also shopping online it was not a great experience either,late arrivals on the items I have paid to be delivered next day,faulty items...etc”

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Posted 7 years ago

“Good product at fab prices. Delivery is quite pricey though”

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Posted 7 years ago

“Product arrived with parts missing. Product dirty and has a hole in it.”

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Posted 7 years ago

“The delivery was split into 2 parts. With the first one came only one item. The delivery for the second is taking too long and cannot be tracked at all.”

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Posted 7 years ago

“Terrible service, didn’t receive a notification to tell me the parcel was ready to collect. Went to the Asda store on three separate occasions to locate the parcel. Finally found it (no name on the parcel), to find that only half the order has been sent out, but have been charged the full value. No one has got back to me from CS.”

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Posted 7 years ago

“Ordering was easy - I had a voucher that was easy to use online. Great that I got get it delivered to my local Sports Direct store for collection and voucher. However, there were some errors in collection process so I didn't get my email saying it was ready to collect and had to just go in and see if it was there before they realised the error. Luckily it was as its a 32 mile round trip!”

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Posted 7 years ago

“Always a joy shopping here. Delivery is fast.”

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Posted 7 years ago

“Friendly staff and quick delivery, wish you did refunds though .”

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Posted 7 years ago

“Sent me someone elses item. Mistakes happen but it was poor service”

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Posted 7 years ago

“Not received all of my order but have been billed for it. Emailed customer services but as yet no response.”

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Posted 7 years ago

“still waiting on refund as I sent it back because it didn't fit otherwise was all good”

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Posted 7 years ago

“paid 5 pound for delivery and had to wait 10 days for it to arrive !!”

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Posted 7 years ago

“Recived wrong items”

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Posted 7 years ago

“Excellent! right product right price even reduced easy to use site fast payment and delivery to store really handy if you’re not going to be home really good experience will be using again no downside cheers”

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Posted 7 years ago

“Very happy, quick delivery and lovely item.”

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Posted 7 years ago

“Website was easy to use . Delivery was on time . Items that were ordered were correct . Presentation of items ordered was poor , that is offset by the competitive price of items purchased .”

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Posted 7 years ago

“Package was on time and everything as expected”

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Posted 7 years ago

“Got great stuff and good delivery always enjoy shopping at us”

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Posted 7 years ago

“I just recieved my order . Neat and orgenized . Im very satisfied with the speed the goods arrived . I also had a veeery good experience with dhl company . But, I ordered a puma pants with a 12 (m) size but this size fits a xl lady !!! Not a m !! This the only dissapoibted thing but overall it was good . Thank you :)”

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Posted 7 years ago

“Simple and easy website to use, items priced remained the same at checkout, easy choice for delivery, (I opted for a local Curry's to take them) and they arrived when they promised. Great service, no issues.”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews