USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“I'd give 0 if it was an option I paid for next day delivery on a jacket I bought and you spent two weeks dispatching it out of your warehouse and kept sending me computerised emails of how it's getting dispatched to me same day. Not ordering from usc again. Suck your mums”

Helpful Report

Posted 6 years ago

“I received the item , however I am no happy at all ! They have been worn the reason why I haven’t returned them is because we have a upcoming function I won’t be ordering from here again !!!”

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Posted 6 years ago

“Helpful staff, checked warehouse stock as didn't have my size in store.”

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Posted 6 years ago

“The service was appalling. Despite paying for next day delivery, I recieved my order over a week later in two separate orders. After 5 complaint forms I eventually got a response. You can't even call the company directly! Will never be shopping from here again.”

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Posted 6 years ago

“Fab fast and well priced”

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Posted 6 years ago

“Requested and paid for next day delivery and did not arrive on time Nothing to let me know it was not going to arrive in time and contact customer service and no response”

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Posted 6 years ago

“Order arrived earlier than advised. Very pleased with purchase.”

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Posted 6 years ago

“Ordered 5 items, one missing and one incorrect, still waiting to sort this out after a week”

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Posted 6 years ago

“Good and quick.”

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Posted 6 years ago

“paid for next day delivery, 7days ago, parcel still not arrived? tracked it and all it says is the courier collected it last thursday”

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Posted 6 years ago

“Not really happy with USC. First my whole order was cancelled, then I was given a free delivery code as a goodwill gesture, which did not work. The response time for customer service is very poor. By the time they replied, most of my items were out of stock. And there is no customer service number which is ridiculous! In the end I was given a refund of the delivery charge, after all that hassle.”

Helpful Report

Posted 6 years ago

“Terrible company. My advice is NEVER order from them. I ordered and paid for £178 worth of clothing from them. They only sent me £144 of the clothing I ordered but never sent me a refund despite me making contact to request this on more than one occasion. So basically have have stolen £34 from me! I also paid extra for next day delivery and I still haven’t received all of the items over 10 days later!!! Absolutely shocking customer service and complete incompetence.”

Helpful Report

Posted 6 years ago

“The products I recieved were as described but the next day delivery service was not. It took over a week for all the items on the order to be delivered without any correspondence to explain why even after I emailed three times. But the delivery charge has since been refunded which was a positive.”

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Posted 6 years ago

“Perfect usc”

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Posted 6 years ago

“very nice online shop, fast delivery and good prices.”

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Posted 6 years ago

“my order was sent in 2 parts, i was not told this until contacting customer support via email. the bulk of my order took over 1 week to arrive (i paid next day delivery) not acceptable for an order of almost £750”

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Posted 6 years ago

“Item I received had dirty marks on it.”

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Posted 6 years ago

“Paid for next day delivery and items were recieved a week later in separate packages without being informed”

Helpful Report

Posted 6 years ago

“The clothes that were sent out the bags were all ripped and when returned parcel back was told refund would be put back within 1 to 3 days this is now day 4 and still nothing”

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Posted 6 years ago

“I paid £55 for a cap and when it arrived there was a sale £44 price on the hat?? Thanks for ripping me off”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews