USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Always shop with usc, top quality clothing”

Helpful Report

Posted 7 years ago

“Quality of clothes are good. My son loved everything. The only thing unfortunately that lets them down is the delivery. I paid for next day delivery but only received 1 item. There was no communication from them to inform me that the delivery would be split. The other items arrived 2 days after I ordered them, which defeated the reason I did next day delivery. This is not the first time I’ve had problems with delivery. However the customer service via email was good and as I said before the clothes are good quality.”

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Posted 7 years ago

“Service okay and quick, but I reccomend USC stop using My Hermes as their service is poor. £4.99 delivery is quite high and I would expect in-store delivery to be free but in-store delivery is charged at £4.99 also.”

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Posted 7 years ago

“Great service came next day left exactly where I had asked and of course the shoes I love .”

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Posted 7 years ago

“Very good all round”

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Posted 7 years ago

“Great price. Easy ordering process. Quick delivery very”

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Posted 7 years ago

“Quick easy and fast”

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Posted 7 years ago

“Easy online experience with fast delivery, all items well packed and as described, will use again”

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Posted 7 years ago

“It was easy to order and speedy delivery. Thank you.”

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Posted 7 years ago

“Ordered a simple Polo top and had to wait 8 days for it to be delivered - even with a delivery charge to shop of £4.99.”

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Posted 7 years ago

“Quick delivery Won’t pribably shop again though because of the postage charges for delivery and returns.”

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Posted 7 years ago

“Uuuuuuuuuuuuuuu”

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Posted 7 years ago

“Even though prices are reasonable end up paying for postage and returns. Will consider twice before shopping in USC as I need to return 1 item out of 4 which didn’t fit properly and I will ha luv e to pay for the return, which I wasn’t expecting. Other online shopping retail stores have free delivery. Consider I am paying for delivery returns should be at least free.”

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Posted 7 years ago

“Straight forward ordering, kept up to date on delivery, item was here within two days, on standard delivery, very pleased.”

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Posted 7 years ago

“Low score as one of the items sent was soaking wet. Whoever packed this must have seen the problem as there was water in the sealed bag, label was all wet too. It has now cost me money to return the item to them.”

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Posted 7 years ago

“I love USC - for me the best online shopping store”

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Posted 7 years ago

“Great service quick and good price great product”

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Posted 7 years ago

“Quick delivery. Correct item shipped. Great price.”

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Posted 7 years ago

“Customer service appaling after being delivered one shoe rather than a pair. No phone help. Was asked to send back the one shoe before they would send my original order. Then being told they were out of stock but i reordered 2 minutes later( would never order again but had no choice as needed those shoes for someone else) shocking service.”

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Posted 7 years ago

“The man that helped us (had a bald head!) was really helpful. He went out of his way to help me”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews