USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a tracksuit for my boyfriend and still haven’t received the top to it. I have sent countless emails and they keep saying it’s been despatched. A week later and it still hasn’t arrived with paying for delivery. Shocking service”

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Posted 6 years ago

“Always amazing service”

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Posted 6 years ago

“Great prices great brands”

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Posted 6 years ago

“Booked next day deliver, never arrived. Contacted customer services, no reply for days. Half my order arrived the other half didn’t, no correspondence to tell me this would be the case. Overall very poor service and I wouldn’t use your online ordering again!”

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Posted 6 years ago

“Good affordable products, fast service!! excellent, very pleased 😀, will be using again. Many thanks 👍👍”

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Posted 6 years ago

“Verry satisfied”

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Posted 6 years ago

“To use the website is very easy. The delivery was fast. Thanks!”

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Posted 6 years ago

“Unbeatable price. Vans for £26. Super fast delivery too. Couldn't be happier.”

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Posted 6 years ago

“The people in sports direct where I picked my order up were very rude. They only gave me one parcel at first and I nearly had an argument with them as they were adamant I only had one parcel. I asked them to check again and then they come back with my full order. Nightmare”

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Posted 6 years ago

“Nice staff , quick refund , fast delivery”

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Posted 6 years ago

“If I could give zero I would , very bad customer serious ! No help atall will not being shopping again with you Can’t get over that I sent 4 emails and no reply and no email to say my order was shipped had to tack it down myself”

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Posted 6 years ago

“I still haven't received my parcel and have had no contact back from your support team regarding where it is! 10 days it's missing! Money left my account straight away. Its a shame I have to give this Feedback but i will never order off usc again.”

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Posted 6 years ago

“First time customer l, failed to send me my full order had no information regarding why an item was missing had to call numerous times, still awaiting an item, I won’t shop here again”

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Posted 6 years ago

“Finally I got my delivery after 31 days.poor customer care from your part. I send 10 emails and I got only one reply. Really bad online experience in my life, I usually by lot of sports items. I didn’t get delivery long time finally I send email for legal proceedings then only I got deliver. I spoke to my solicitor and trying to proceed then delivery came. I dip get any apologies from your customer care.supposed to compensate me.”

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Posted 6 years ago

“Absolutely loved my Tommy Hilfiger top I bought from USC the price was AMAZING and it came pretty quick! Only issue I had was with a preorder item not being available for a month but that’s part of the preorder policy so not an issue I just cancelled that particular item & got a refund :)”

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Posted 6 years ago

“I would like to be able to shop in the shops and in case I’m not happy with a product to be able to get a refund not just an exchange!! Also shopping online it was not a great experience either,late arrivals on the items I have paid to be delivered next day,faulty items...etc”

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Posted 6 years ago

“Good product at fab prices. Delivery is quite pricey though”

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Posted 6 years ago

“Product arrived with parts missing. Product dirty and has a hole in it.”

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Posted 6 years ago

“The delivery was split into 2 parts. With the first one came only one item. The delivery for the second is taking too long and cannot be tracked at all.”

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Posted 6 years ago

“Terrible service, didn’t receive a notification to tell me the parcel was ready to collect. Went to the Asda store on three separate occasions to locate the parcel. Finally found it (no name on the parcel), to find that only half the order has been sent out, but have been charged the full value. No one has got back to me from CS.”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews