USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Nice staff, easy to use website. Very convenient.”

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Posted 7 years ago

“Effecient & quick”

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Posted 7 years ago

“Brilliant service from start to finish very happy!!”

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Posted 7 years ago

“We visited both the Stirling store and the Falkirk store and found both stores to be extremely helpful! Huge thanks to the lady who served us in Falkirk though as my wee girl was a little sick and the lady have Emma her own bottled water to help her!! Much appreciated. All item bought from usc were good too.”

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Posted 7 years ago

“Ordered a pair of Ugg flip flops and received second hand pair of child sketchers. Still awaiting to receive return label and item I ordered and paid for.”

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Posted 7 years ago

“I ordered a tracksuit for my boyfriend and still haven’t received the top to it. I have sent countless emails and they keep saying it’s been despatched. A week later and it still hasn’t arrived with paying for delivery. Shocking service”

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Posted 7 years ago

“Always amazing service”

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Posted 7 years ago

“Great prices great brands”

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Posted 7 years ago

“Booked next day deliver, never arrived. Contacted customer services, no reply for days. Half my order arrived the other half didn’t, no correspondence to tell me this would be the case. Overall very poor service and I wouldn’t use your online ordering again!”

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Posted 7 years ago

“Good affordable products, fast service!! excellent, very pleased 😀, will be using again. Many thanks 👍👍”

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Posted 7 years ago

“Verry satisfied”

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Posted 7 years ago

“To use the website is very easy. The delivery was fast. Thanks!”

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Posted 7 years ago

“Unbeatable price. Vans for £26. Super fast delivery too. Couldn't be happier.”

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Posted 7 years ago

“The people in sports direct where I picked my order up were very rude. They only gave me one parcel at first and I nearly had an argument with them as they were adamant I only had one parcel. I asked them to check again and then they come back with my full order. Nightmare”

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Posted 7 years ago

“Nice staff , quick refund , fast delivery”

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Posted 7 years ago

“If I could give zero I would , very bad customer serious ! No help atall will not being shopping again with you Can’t get over that I sent 4 emails and no reply and no email to say my order was shipped had to tack it down myself”

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Posted 7 years ago

“I still haven't received my parcel and have had no contact back from your support team regarding where it is! 10 days it's missing! Money left my account straight away. Its a shame I have to give this Feedback but i will never order off usc again.”

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Posted 7 years ago

“First time customer l, failed to send me my full order had no information regarding why an item was missing had to call numerous times, still awaiting an item, I won’t shop here again”

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Posted 7 years ago

“Finally I got my delivery after 31 days.poor customer care from your part. I send 10 emails and I got only one reply. Really bad online experience in my life, I usually by lot of sports items. I didn’t get delivery long time finally I send email for legal proceedings then only I got deliver. I spoke to my solicitor and trying to proceed then delivery came. I dip get any apologies from your customer care.supposed to compensate me.”

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Posted 7 years ago

“Absolutely loved my Tommy Hilfiger top I bought from USC the price was AMAZING and it came pretty quick! Only issue I had was with a preorder item not being available for a month but that’s part of the preorder policy so not an issue I just cancelled that particular item & got a refund :)”

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Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews