USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Absolutely shocking! Ordered a tracksuit. Item arrived fine but it was only the top, after I emailed them they offered 40% of the item cost. So I’d like to meet the other person that has the bottoms and see what they were offered.”

Helpful Report

Posted 6 years ago

“I’ll never order something from here again. One item was missing and I’m still waiting a solution after 7 days! Really poor service”

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Posted 6 years ago

“Great app, speedy delivery excellent value for money”

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Posted 6 years ago

“I ordered a pair of trainers online. They were delivered quickly however when I received the trainers I noticed both of them had already been worn as the bottom of both shoes were dirty and there was a mark on the toe on the right trainer. I had already thrown my old trainers away as I knew these ones were on the way and so couldn't send them back otherwise I would have had no shoes. Have to say I was rather disappointed and can't say I will be using USC again or recommending them.”

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Posted 6 years ago

“I ordered shoes for my son. They arrived promptly and as described. Happy customer!”

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Posted 6 years ago

“EXCELLENT👍😁🏆”

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Posted 6 years ago

“Quick delivery and excellent prices. Only thing I would say is getting charged postage when been delivered to store was a 1st”

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Posted 6 years ago

“Great Price ,Great service”

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Posted 6 years ago

“I’ve ordered twice now from usc, the products are great, but each time I’ve ordered, at least one item has been cancelled by them due to no longer being in stock.”

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Posted 6 years ago

“Excellent service. Goods received the next day.”

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Posted 6 years ago

“Not happy at all, two weeks now waiting for my order. Not hopeful will receive this Wednesday....”

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Posted 6 years ago

“Not happy with the delivery charges. To have to pay to send back as well was not good. £4.99 to send to me and over £4 to send back. So out of pocket by nearly a tenner. The clothes looked like they’d just been stuffed in the bag as well.”

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Posted 6 years ago

“Next day delivery came two days late but did get a refund so good customer service.”

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Posted 6 years ago

“Ordered trainers which were poorly packaged and had fallen out of their box into the packaging in transit. There was a mark on one of the shoes and the laces on one shoe were longer than the other.”

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Posted 6 years ago

“Easy to shop, quick delivery! Happy all round”

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Posted 6 years ago

“Ordered a pair of white trainers, they come and had blue biro pen scribbled all over them. And the box was battered. Still waiting to send them back because they haven't replied to me.”

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Posted 6 years ago

“Took near 3 weeks to be delivered to store. Had to buy my son new outfit as it was for his birthday and didn't arrive on time. Received my 4.99 delivery back but still out money on new outfit.”

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Posted 6 years ago

“Super Team”

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Posted 6 years ago

“Parcel was advised it would be delivered on Saturday so arranged to be home but it ended up coming 2 days early and therefore I wasn’t in, was left with a neighbour 5 doors down! Shoes were too small and after paying £5 delivery. I returned them to store whom were unable to give a refund. Only exchange or credit note. So I’m now stuck with a credit note for a store which I don’t really like much from and will end up spending another £5 delivery if I order anything online! So constantly throwing money away. Not a great experience.”

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Posted 6 years ago

“Quick delivery and good range of products, quick to find what I wanted.”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews