USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,511 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Was a very efficient delivery of desired product - delighted with overall service.”

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Posted 7 years ago

“Order a product on Boxing Day. Was dispatched with 2/3 days. However the product then was supposed delivered to my house but had actually gone missing and hadn’t been delivered at all. Customer service is awful. No phone number available on app to talk to an actual person. Only a complaint enquiry form which take 1-3 working days for them to respond. Overall awful service and awful customer service.”

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Posted 7 years ago

“Quality item, swift delivery”

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Posted 7 years ago

“One item out of stock.”

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Posted 7 years ago

“Got exactly what I wanted, earlier than I expected. Sizes where spot on and the price was amazing, thank you USC. I'll be using you again soon. Shame you had to close your branch in Croydon.”

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Posted 7 years ago

“Good items as described, excellent selection. However, delivery is expensive & slow compared to other suppliers. There is no 'free to return' option and the packaging is budget.”

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Posted 7 years ago

“I placed an order and paid extra for quicker delivery. A few days later got an email saying they didn't have most of the order only 1 item. I tried to cancel but they couldn't as they said it had been collected by the courier, its now over a week later and I still haven't received the order which I plan on returning now. I wouldn't use online shop again.”

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Posted 7 years ago

“Excellent Service”

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Posted 7 years ago

“Good range of products and fast delivery.”

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Posted 7 years ago

“Really food & fast”

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Posted 7 years ago

“Opened up parcel containing the coat I ordered for delivery for a Christmas Present to find it had muddy foot prints over the back of coat. To late to return as the parcel was only collected late Christmas Eve, won’t order from your company again. As quality control clearly wasn’t followed when packaging.”

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Posted 7 years ago

“Marvellous value, prompt service”

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Posted 7 years ago

“- validity of birthday code didnt tell detail from and till when. - free shipping time if can make it longer so as a customer we have time to choose variety of choices.”

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Posted 7 years ago

“Size wasn’t available. Staff provided a reference number and advised I should order them online - couldn’t order in store for home delivery. Poor service and stock, but what I’d expect from Sports Direct’s businesses. Won’t use again.”

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Posted 7 years ago

“Service was brilliant”

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Posted 7 years ago

“Product was exactly what i expected”

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Posted 7 years ago

“Nice product decent service”

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Posted 7 years ago

“Speedy delivery. No hassle”

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Posted 7 years ago

“Very bad experience horrible customer service I order items in 22 of December for next day delivery it was Birthday gift I contact you staff to ask where is my items they say is coming soon Any way I ask them to cancel my order and refund my money and they say ok from 2 to 5 working days gonna appear in my account and tell now I’m waiting from 27 of December to 5of December What a trash”

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Posted 7 years ago

“Delivery was fine and item all good. However why can't we choose to have it delivered to the store for free? That's how I get most of my online deliveries and it is free. Charging £4.99 for one item delivery puts me off.”

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Posted 7 years ago

USC is rated 3.6 based on 37,511 reviews