USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad experience horrible customer service I order items in 22 of December for next day delivery it was Birthday gift I contact you staff to ask where is my items they say is coming soon Any way I ask them to cancel my order and refund my money and they say ok from 2 to 5 working days gonna appear in my account and tell now I’m waiting from 27 of December to 5of December What a trash”

Helpful Report

Posted 7 years ago

“Delivery was fine and item all good. However why can't we choose to have it delivered to the store for free? That's how I get most of my online deliveries and it is free. Charging £4.99 for one item delivery puts me off.”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Good prices, easy ordering, good communication. Packaging (a plastic bag) acceptable but not great. If you're not home to receive the parcel (after 3 attempts), they'll send it back to USC. No option to collect.”

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Posted 7 years ago

“Everything was fine until courier had parcel... hermes lets you down terrible service!”

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Posted 7 years ago

“everything is ok, the transport fee is a bit big.”

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Posted 7 years ago

“Disapointed with the service,ordered goods last year and paid extra for delivery next day,still waiting customer service to come back 2 weeks later.”

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Posted 7 years ago

“Delivery is shocking. Your asking for a review and I haven’t even got my order. Over a week already. And I had to pay for delivery also. I could get next day delivery else where for same price or less. Won’t shop again online.”

Helpful Report

Posted 7 years ago

“Terrible customer service- appalling. Beside the fact that the product are cheap nothing else going for usc. My parcel has been ordered since 25th and 12 days later still have not received it. No one contacted or inform me my parcel has been lost”

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Posted 7 years ago

“Perfect! Thanks!”

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Posted 7 years ago

“Easy to order - good price & delivered on time.”

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Posted 7 years ago

“Even though the service was good and fast i received the wrong size shoe in the wrong box, Im not blaming anyone as mistakes are made but it has caused an inconvenience. Shoes box sizes need to be checked and make sure correct size shoes are in corresponding boxes.”

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Posted 7 years ago

“Great service from booking on line to buying in the shop, staff very polite and always had a smile”

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Posted 7 years ago

“Fast delivery without paying over the odds (paid standard) arrived the next day.. Happy daughter with her new shoes x”

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Posted 7 years ago

“Fast delivery and happy with my purchase, however postage charge was a little high and the same price to get it delivered to the shop!”

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Posted 7 years ago

“The sale item was cancelled in my order and only the full priced item was delivered. Not going to buy again.”

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Posted 7 years ago

“Exaxtly as advertised and reaceived quickly”

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Posted 7 years ago

“Good value branded jacket dispatched and delivered very quickly.”

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Posted 7 years ago

“Took far too long from ordering to when I was able to collect the parcel (over a week) in this day and age too slow.”

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Posted 7 years ago

“This is the second time over the past year you sent me other sunglasses than I ordered. I will not return them because you already sold sunglasses what I want. You have a terrible service. Have to wait almost 2 weeks for processing order...”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews