USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,511 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have shopped on USC many times and been happy with the service. However this time I have had my order amended due to not being able to be fulfilled. The email I received notifying me of this was of such poor quality I was shocked. There was no information on whether I will be reimbursed or anything? I have also emailed your customer service contact and surprisingly had to reply. It’s such a shame this has occurred but it has made me re-think shopping with USC now.”

Helpful Report

Posted 7 years ago

“Delivery times are getting longer. Still Waiting over 10 days to get a beanie hat delivered. Fair enough it's the Christmas period but it shouldn't take That long. Plus I ordered other items and they still haven't been sent to courier yet after 7 days !!!”

Helpful Report

Posted 7 years ago

“Very bad first time they got the order wrong. Thought id give a second chance and the next time the shoes were dirty its not worth the discount”

Helpful Report

Posted 7 years ago

“Absolute rubbish will not be using Usc again”

Helpful Report

Posted 7 years ago

“the "free shipping" offer is very good !!!”

Helpful Report

Posted 7 years ago

“Returns policy is really unhelpful as was store manager”

Helpful Report

Posted 7 years ago

“Quick and Easy. Should really be free delivery for click and collect though. Must be the only store I know to charge for this.”

Helpful Report

Posted 7 years ago

“The website first said that our transaction had failed so we went elsewhere and purchased the same item. However, I then got an email saying my order from USC had been dispatched after it had "failed" on me on the website (which it obviously hadn't). We went to USC first because of its competitive prices but it was irritating that the website crashed on us and charged us anyway for the item which we got in the end, but after buying from a second place as well.”

Helpful Report

Posted 7 years ago

“Was very happy with the quality of product and the time taken for it to be dispatched and delivered.”

Helpful Report

Posted 7 years ago

“Amazing! Such good deals on high brand clothes and came super fast! Would definitely use again and would recommend to a friend. Everything was good high quality stuff aswell!”

Helpful Report

Posted 7 years ago

“still not received my apparent signed for parcel... and not receiving any email from you anymore to try and resolve this.”

Helpful Report

Posted 7 years ago

“Delivery was very quick very satisfied with the product”

Helpful Report

Posted 7 years ago

“Horrible!!!!!! I’ve ordered thing I’ve paid for the next delivery and still waiting for the item!!!!!!”

Helpful Report

Posted 7 years ago

“Great deals, nice clothes.”

Helpful Report

Posted 7 years ago

“Efficient”

Helpful Report

Posted 7 years ago

“Excellent service from beginning to end”

Helpful Report

Posted 7 years ago

“Your delivery is expensive especially since I went into the store and they didn’t have the item I wanted so I was forced into paying delivery!”

Helpful Report

Posted 7 years ago

“Fabulous service.”

Helpful Report

Posted 7 years ago

“Fast service, great price.”

Helpful Report

Posted 7 years ago

“Paid for next day delivery, came nearly a week later. Nobody to talk to on phone. My compliant got ignored and you sent the order to DPD and didn’t send them the actual package. Terrible service and experience. Won’t be using again”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,511 reviews