USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to use and easy ordering process. Particularly liked the option to use apple pay as I was purchasing using my phone. Delivery prices are a bit steep, considering most other retails allow free collection from stores or to a chosen location for as little as £1/2 so that would have maybe been more welcome”

Helpful Report

Posted 7 years ago

“Very good and quick and easy”

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Posted 7 years ago

“Quick delivery great quality product”

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Posted 7 years ago

“Love the kit, well made, quality, delivery was fast from your end. Well done.”

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Posted 7 years ago

“Great quality, fantastic brands and good value!”

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Posted 7 years ago

“Being told something I had ordered and payed for was sold out after, and delivery took about 2 weeks when I payed £4.99”

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Posted 7 years ago

“Delivery costs are too high for just one jumper in my opinion. Delivery wasn’t overly fast as I expected for one that costs so much.”

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Posted 7 years ago

“Package took too long to arrive, and some od the items were dirty”

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Posted 7 years ago

“Though the quality of the product I ordered is exceptional, I did not like the online process whatsoever. First of all, the post and packaging is very expensive compared to other online retailers which is a bit of a put off when wanting to buy. When I received the product, the security tag was still attached to the jumper I ordered and there was no invoice included in the package. This meant that I had to spend more time and money going into town to get the tag removed.”

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Posted 7 years ago

“easy to use”

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Posted 7 years ago

“Warehouse staff should pay more attention, got my Tommy T-shirts in M not in XL. Very disappointing.”

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Posted 7 years ago

“Good products at a reasonable price. Love to have a browse when ever I need New clothing.”

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Posted 7 years ago

“Ordered the product 11 days ago and it still hasn’t arrived so you are a bit early in asking me for a review. Certainly not impressed with your delivery service .. not the first time I’ve had problems with it.”

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Posted 7 years ago

“Delivered well and plenty of updates on delivery”

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Posted 7 years ago

“Arrived quickly”

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Posted 7 years ago

“In general it is a good service, but delivery time is quite long. However, the last order I made, 2 of the 4 items I ordered were so far from the sizing quoted as to be unwearable. I have ordered these jeans before so I know what size I take. I am a size 28 waist, but 2 pairs of Harari jeans must’ve been at least 34 waist as they were massively too big for me ( they did say 28 w on the label, so I don’t know what happened) Anyway I was very disappointed, I couldn’t send for a refund as I had already ripped the labels off - knowing that they were’my size’.”

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Posted 7 years ago

“Still not got my order which is over 1 week late”

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Posted 7 years ago

“Great price and very very quick delivery,thanks.”

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Posted 7 years ago

“Good prices, good quailty products, good promotions. Little improvement should be in premium band scale, and more accurate size guide with cm”

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Posted 7 years ago

“Ordered a replay men’s t-shirt in white size large, They sent me the wrong size in medium and the t-shirt looked second hand.. I posted the t-shirt back via Royal Mail that cost me £4.45 and after 5 emails still haven’t been refunded back.. There customer service is very rude unprofessional very slow to reply back.. Will not be shopping with them again..!!!”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,513 reviews