USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,511 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Good price good quality i'm very happy with the products that i was have from USC and i think this shop will be for me for long time from now quick delivery to your door yeah buy with confidence and you will never regret .”

Helpful Report

Posted 7 years ago

“Horrendous service! Ordered a MENS napapjiri hat, what arrived was a ladies hat! Clearly states on the label, ladies?!?!”

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Posted 7 years ago

“I ordered a 4.5uk in black vans and was sent a size 3uk instead”

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Posted 7 years ago

“Had no idea this was sports direct in disguise. Item came damaged and had not been looked after. The picker should have seen what a state it was in and never sent it but that's what you get with sports direct. Will never be using them again.”

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Posted 7 years ago

“Great place to shop from... had some issues with usc in past but no problems this time round.. i still believe there should be a free delivery and £5 annoying when you are ordering £70 worth of stuff”

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Posted 7 years ago

“My wife make a order and usc charge money from her. After couple days she get a email,that her stuff is out of order. Its 3rd week when she still waiting her money back”

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Posted 7 years ago

“Very satisfied, high-level product, packaging, delivery ...”

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Posted 7 years ago

“Products were great just really slow delivery time 6 days after ordering. Ordered other items from another site same time got that 2 days later from same courier company USC uses.”

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Posted 7 years ago

“Ordered 2 pairs of Jeans on the 26th of December. As of today the 7th of January they STILL haven’t been delivered to the nominated store for collection despite being charged £4.99 for the privilege.......pathetic service why did I even bother 😡”

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Posted 7 years ago

“Great products. Great prices. Great service.”

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Posted 7 years ago

“Delivery is painfully slow still havent reveived item 10 days later.”

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Posted 7 years ago

“The wrong item came”

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Posted 7 years ago

“I place two orders. One was three items the other was 8. I was a bit worried when I read the reviews, after ordering. Both orders were placed over the Xmas sales period. Both parcels arrived in immaculate condition. Nothing was damaged nor dirty. It did take 5 working days, but obviously it was longer due to weekends and new years. I must say the tracking of parcels is not the best, but I bought some real bargains.”

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Posted 7 years ago

“Great quality and service”

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Posted 7 years ago

“The online ordering wad a breeze with soooooo much choice. I was then able to have the parcel sent to my local Asda which was most convenient. The T-shirts and Polo shirts that I purchased are amazing. They look great and the quality is so much better than I was expecting (considering that I purchased 12 items, delivered for just over £70) USC has now become my "go to" online retailer for clothes. Theres some cracking shoes on therd too which need my attention in the near future Cheers USC Steve Hickey”

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Posted 7 years ago

“Haven't received my order. Tracking has said since 2/1/19 that its with courier. Not yet had a response to my email about it”

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Posted 7 years ago

“Selecting neighbouring address as a deliver address and emailed them immediately to advise of the error. Was told that their was nothing that they could do and the parcel was attempted to be delivered next door who were out so the package was returned to USC... still waiting for me package. They use Hermes who are no where near as good as DPD where you can change you deliver address and manage your delivery”

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Posted 7 years ago

“The product arrived when stated and was good quality.”

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Posted 7 years ago

“Very easy to order and good value products. Customer service on collection and return was excellent.”

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Posted 7 years ago

“Wrong product sent.”

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Posted 7 years ago

USC is rated 3.6 based on 37,511 reviews