USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,511 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“I ordered a pair of vans, the service was fine although I don't believe you should pay for click and collect. The item itself however was not as described. I ordered "pink/white vans, upon opening the box the vans were purple, the label inside the stated pink/white however the box states they are "lilac". The item was not as described.”

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Posted 7 years ago

“Fantastic service from USC... was delighted with my purchase which was promptly dispatched arrived quickly and as per notification by yourselves.. thank you USC...”

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Posted 7 years ago

“Wasn’t impressed when I went into shop with service so ordered online. Shoes arrived quickly and without any issue.”

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Posted 7 years ago

“The tops the correct size it fits perfectly, it was also delivered when said to be.”

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Posted 7 years ago

“Grest app to buy from and grest price's”

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Posted 7 years ago

“I’m only giving one star as there isn’t a option for zero. The whole experience was awful and I will never use you again. The biggest disgusting thing about your company is that you charge to get products sent to your own store! Not a pound like others I know but £4.99! Vile”

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Posted 7 years ago

“Hi , I ordered a champion jogger Snr82 product code : 482302/03/350 ( See attached below ) https://gyazo.com/c61ed5440443d077379befa77c4c9b7c Instead I received a different looking champion Jogger that looked nothing like in the picture. The product code is 482302 033500. It looked like this , ( See link below ). As you can see the sign is below the pocket , the laces are black and most importantly the bottom of the joggers are quite wide. The one I ordered looked like this ( See link below ) https://gyazo.com/8ab8485fd75fb4f30181006c10ffe10c I don't wish to keep the one I received , please advise as I want to exchange it. I don't want to bear any cost as this was an error from your side.”

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Posted 7 years ago

“Ordered item on next day delivery for £6.99 didn’t receive item until the following week. Tried to contact customer services with no reply. Good products very disappointing service”

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Posted 7 years ago

“Fab deal on a new winter jacket in the sale & very quick delivery”

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Posted 7 years ago

“I make a order and pay for this order. Then After two days USC send me email couse my item is out off stock. They charge a money from my bank acc, and i still didin't back my money back + USC didin't answered for my messeged. Poor service never buy again from this shop!!!!”

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Posted 7 years ago

“Order took almost 2 weeks to be delivered to store”

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Posted 7 years ago

“It is pretty smooth when you order and don’t have to return any items. When you have to return the items for different sizes then USC returns are expensive and not worth the hassle. Overall USC is 3/5 for me. I have been shopping at USC for a number of years.”

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Posted 7 years ago

“My order has still not arrived and I’ve received not received any communication about it.”

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Posted 7 years ago

“I order a 3 pair of Calvin Klein boxers at 29.99 and you sent me the wrong order - 1 pair of boxers! After struggling to get hold of customer service I finally got an email back asking me to return item for refund! Just send my item awful service and how do you send 1 pair of boxers instead of 3?????”

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Posted 7 years ago

“I don’t think the fact you have to pay for returns as well as delievery is acceptable when most competes do free returns via collect plus”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“I do like usc”

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Posted 7 years ago

“The firetrap coat that I bought fits me perfect. I really love my jacket.”

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Posted 7 years ago

“Easy website to use and easy ordering process. Particularly liked the option to use apple pay as I was purchasing using my phone. Delivery prices are a bit steep, considering most other retails allow free collection from stores or to a chosen location for as little as £1/2 so that would have maybe been more welcome”

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Posted 7 years ago

“Very good and quick and easy”

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Posted 7 years ago

USC is rated 3.6 based on 37,511 reviews