USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Half the order was cancelled but full delivery costs charged for one item. Notification was only given when it was too late to cancel.”

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Posted 7 years ago

“Excellent products , just very poor delivery service need to modernise like other .companies and offer yearly fixed priced delivery service , been let down too many times by your courier company,”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Great fast aervice”

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Posted 7 years ago

“Fast delivery best price no problems at all. I will shop again 👍”

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Posted 7 years ago

“Once again I am please with my purchase.”

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Posted 7 years ago

“Terrible service. Parcel arrived left in garden and not been packed properly hoodie looked like a dish clothe very disappointed and will not buy online from you again”

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Posted 7 years ago

“Good service. Arrived on time. Will be buying again.”

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Posted 7 years ago

“Great service and fast return refund”

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Posted 7 years ago

“Annoying that you have to pay £4.99 for store collection and then pay postage again if something needs to be changed to a different size. A bit behind the times. Other than that very happy with the products and time it took to deliver to store after ordering”

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Posted 7 years ago

“All orders returned as nothing like images online. Terrible”

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Posted 7 years ago

“My parcel still Hasn’t arrived and 3 working days to contact your customer is bad service”

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Posted 7 years ago

“Easy to order. Quick delivery. What more can you ask for. Thank you”

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Posted 7 years ago

“Customer service was appalling, recieved expensive shoes bought as a gift for them to look used and damaged box and complained about it to then be offered 15% discount. Disgraceful”

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Posted 7 years ago

“Excellent quality and fit”

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Posted 7 years ago

“i bought my polo had it on once, put it in a sepertate washing from anyother clothes and the dye has came of the sleeve and dyed the shirt i am going to take it back and hope to get a swap or a refund”

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Posted 7 years ago

“Excellent service yet again from USC. Greta value, great products and fabulous customer service; that's why I come back.”

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Posted 7 years ago

“I have to say I wasn't happy with having to pay 4.99 postage. Even had to pay that if you picked it up from somewher else.”

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Posted 7 years ago

“Easy to navigate website and find what I was looking for. User-friendly ordering process. Fast delivery with good communication.”

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Posted 7 years ago

“Product was good and cheaper than shop. Would have 5stars but I deducted 1 star because I didn’t receive my pick up pass email and had to phone courier company directly, who were more than helpful I have to say. Overall very satisfied and would shop USC again.”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews