USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,486 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,486 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the price and deliverys on time.. Its just the sizes I found were larger..”

Helpful Report

Posted 4 years ago

“Think you should have free returns and not have to pay recorded delivery when needed to return an item”

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Posted 4 years ago

“A reasonable range of products, altho' didn't have entirely what I required - the website first denied purchase of more than one specific T shirt, & when said item was bought, I received a summary cancelletion of that very same product (with a relatively rapid refund - thank you), I cannot deny that I was disappointed. Naturally, I can appreciate that stock levels may vary, but on an initial online transaction, it wasn't the best experience.”

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Posted 4 years ago

“Quality Of clothes not the best and items not what was expected”

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Posted 4 years ago

“Change courier, econt stupid.....tooooooo long delivery.”

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Posted 4 years ago

“Reasonable.”

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Posted 4 years ago

“I ordered 2 pairs of training. Both are lacoste. Happy with the way they look but dissatisfied because my size is 6 and one pair fits perfectly ,whereas the other one is slightly bigger and loose even though it says size 6.”

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Posted 4 years ago

“Quick to order but, still waiting on delivery after 5 days”

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Posted 4 years ago

“the clothes that,i ordered were fine. the delivery service is a nightmare.”

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Posted 4 years ago

“Wrong colour sent, the tag was labelled grey but the item was black, was part of a set so had to send all back”

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Posted 4 years ago

“Charged more than the price on label. Was £75 but item had a £60 sale ticket yet when i bought my shirt was charged full price. I did get a refund”

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Posted 4 years ago

“Great products, terrible delivery and customer service. Puts me off ordering online again.”

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Posted 4 years ago

“I had an issue with missing items in my order. Hope your colleagues will resolve it as quickly as they can.”

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Posted 4 years ago

“I think delivery should be free if your paying over 100 euros. Most other shopping websites offer free delivery on orders over 50-70 euros to the Republic of Ireland. Keeping the customer up-to-date on the delivery is very poor on your site. For 3 days my delivery wasn't collected from your warehouse or so it said on my account. You should be keeping delivery schedules up to date.”

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Posted 4 years ago

“Some items didnt arrive still waiting to hear about them”

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Posted 4 years ago

“Ordered Chloe Narciss perfume,had delivered to Sports Direct, only took few days, a bit sceptical as so cheap,and hard to find anywhere else now ,a little darker colour than usual , have been wearing this perfume around 10 years,hope it's genuine,smells genuine.”

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Posted 4 years ago

“Surprised to have received an email asking for a review considering the item I have ordered has still not arrived at store 1 week later. You have to pay for instore delivery which I find annoying. Yes I know you get a £5 voucher to use on your next purchase but with this service, not sure I will be back.”

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Posted 4 years ago

“Love usc until my last purchase, brand new top came with loads of marks on and customer service was no help at all very disappointed”

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Posted 4 years ago

“Delivery was made one week after purchase and after I wrote to clientservice”

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Posted 4 years ago

“I purchased a pair of replay jeans. The product was old stock and the material had a fault in it . I wasn’t sent a return form and had to get my daughter to print me one off at her place of work . Travelled to your store in Warrington to return then and was told I would only get store credit or exchange which I didn’t want . Had to pay for the return post which is unacceptable will not be purchasing online anymore to much trouble . Can’t speak to anyone at the warehouse .”

Helpful Report

Posted 4 years ago

USC is rated 3.6 based on 37,486 reviews