USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Brilliant”

Helpful Report

Posted 7 years ago

“You sent all emails to wrong person”

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Posted 7 years ago

“It was 3 days before the order was confirmed and it then cost £5 to get parcel delivered, I tried to exchange items in stock at the shop for a different size. Told the only way to be returned was via post office costing £14. So much for sale items nearly cost me more than the full cost”

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Posted 7 years ago

“standard delivery complete joke takes them 2 days to process your order and u pay £ 4.99 for this”

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Posted 7 years ago

“My items always come on time”

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Posted 7 years ago

“I won’t be ordering from USC again. The added delivery and return charges are expensive compared with rival sites such as ASOS. Also a couple of the items were quite different in size to their appearance so we’re sent back.”

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Posted 7 years ago

“Received email saying courier had delivered and was signed for, was not delivered to me, contacted hermes to be told i would hear within 23 hours, never heard for 2 days, received my items the following day, when I opened the package, one of the teeshirts I had ordered were boxed and the other one was not, although they were both the same only in different colours , the zip up top was half hanging out the plastic bag, not impressed at all”

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Posted 7 years ago

“Amazing Grank Wright boots! Not the fastest delivery though..!”

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Posted 7 years ago

“In short, I ordered some Puma Trainers from you. I haven't received these as they were apparently sent to the courier Hermes on 6th October - it is now 11th October and I have no trainers, no update from the tracker and no goods!”

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Posted 7 years ago

“Great choice of stock. Wuick despatch and item arrived next day! Great price too!”

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Posted 7 years ago

“The item delivered was faulty and returned at the cost of £10.99 to myself which I think is ridiculous so all in to not have a pair of boots cost me £14.99 it is safe to say I will not be shopping here again”

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Posted 7 years ago

“Still had security tag on - sent back”

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Posted 7 years ago

“Fast delivery, quality goods, outlet prices super good!”

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Posted 7 years ago

“Still waiting on delivery which was placed a week ago.”

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Posted 7 years ago

“Impressed by the choice and price but not the returns process. I am used to companies like ASOS where returns are really slick. It has put me off.”

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Posted 7 years ago

“Returns are a poor service. No-one is reachable by phone, the stores included. I had to drive 13 miles to my nearest store to check if they had another- they didn’t. It was Shirebrook and I was told I couldn’t deliver the returns parcel myself for refund - I’d have to go back home and pay to post it! I got a credit note for ease and placed another order. Orders take a long time to arrive. None of the services are in line with all other services out there. It puts me off shopping here again and I can not recommend to others- sorry.”

Helpful Report

Posted 7 years ago

“I was sent a used Jean, shuffled into a carrier bag. Bad experience I can't sendu it back because of registrated post is expensive”

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Posted 7 years ago

“Good delivery service, nice quality product.”

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Posted 7 years ago

“Ordering is easy enough,but returned to Shirebrook store to save on return post to only be offered exchange or store credit, if I wanted a refund I had to mail back to Shirebrook which I think is unreasonable it ended up costing £18 in delivery costs by the time I'd ordered the second time”

Helpful Report

Posted 7 years ago

“Not happy. Got sent the wrong size of item and faulty item. Paid next day delivery for no reason and also paid to send back the items. Spent £17.99 for no reason so hopefully I should get a refund because USC has some good stuff and I would want to continue buying from them but depends on customer service”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews