USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received my order yet it’s been 10 days now , I think very slow and poor service,”

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Posted 6 years ago

“Great communication, good value and product. Thank you”

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Posted 6 years ago

“This is a excellent store”

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Posted 6 years ago

“Terrible! Ordered a pair of shoes and completely different shoes came. Had to return them and it wasn’t even free!!!”

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Posted 6 years ago

“ordered pink sliders see photo then had to pay for returning???? Could you please sort it out 🤔”

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Posted 6 years ago

“Paid for next day delivery, came in 2 separate orders on 2 separate days, after the next day deliver. Pointless. T-shirt & hat turned up dirty”

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Posted 6 years ago

“My white converse cane in a wrecked box with scuffs all over my shoes”

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Posted 6 years ago

“Terrible service. Ordered 3 pairs of trainers and paid for next day delivery. Only 1 pair arrives but 3 pairs showing on delivery note. There is no number to contact the courier or company (professional!) so had to email and wait a long time for a reply. Am wrongly told that 3 pairs were delivered in the same parcel but luckily I kept the packaging so could prove it was not possible (the parcel was only the size of 1 shoe box as you will see from the photo). Then told I have to await the outcome of an investigation and then heard nothing for a week at which point I had to chase only to receive an email again telling me that all 3 were delivered but on this occasion they would resend - as if they were doing me a favour giving me what I paid for! Utterly ridiculous and now I have to wait another week for them the rest of my order. No apology and no urgency to rectify . Will NEVER order from again”

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Posted 6 years ago

“Speedy delivery and easy to order”

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Posted 6 years ago

“Excellent quality! Fast delivery! Good prices!”

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Posted 6 years ago

“Good products at competitive prices, would shop more if it wasn't for the need to pay to send back returns, if an item doesn't fit or isn't what you expect”

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Posted 6 years ago

“Paid for courier service don’t bother Hermes are appalling. Claim to have delivered full order I received nothing. One parcel miraculously appeared two days after Hermes claimed to have delivered all items and after 1 week remaining items (@£100 worth) still missing and little to no help from USC whoclaim to be investigating with the courier. Sent several emails asking for update with no reply and no phone numbers available to contact USC or Hermes. Would never use again completely lack of disgusting customer service. Would have given 0 stars if possible.”

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Posted 6 years ago

“I always choose USC for shopping because their quality products and best delivery service.”

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Posted 6 years ago

“Good price for item.”

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Posted 6 years ago

“Really easy and really good value.”

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Posted 6 years ago

“quick delivery far cheaper than high street stores”

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Posted 6 years ago

“Easy to order and good value”

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Posted 6 years ago

“was good got good clothes.”

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Posted 6 years ago

“Very efficient service unfortunately shoes didn’t fit due to the design although the sizing wasn’t at all generous. Delivery very fast and returns handled just as fast account credited on the same day as return received. Hopefully I will use this company again in the future with a happier outcome.”

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Posted 6 years ago

“First class service , very quick delivery!”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews