USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and speedy process”

Helpful Report

Posted 6 years ago

“All went very well until I received my T-shirt with a security device still attached to it. I then tried to contact customer service but no option allowed me to explain the issue. I also went through the options to return the item, but, once again I had no option available to explain WHY I wanted to return the item. I would advise USC to allow their customers to contact them without predetermined options only, It would be really helpful.”

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Posted 6 years ago

“Ordered three items, only two arrived. Checked emails to find that I had a cancellation request with minimal information about redelivery or refund etc.”

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Posted 6 years ago

“Haven’t received my parcel”

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Posted 6 years ago

“Usc itself is good. The delivery on the other hand is a disgrace. Every time you order it takes 7/8 days to receive it and the delivery driver throws it over your gate!! No reason to do so but pure laziness! Just can't be bothered to open the gate and come to the door!!”

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Posted 6 years ago

“Great value, fast delivery, would definitely recommend and look forward to using again”

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Posted 6 years ago

“Great with fast postage +++++”

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Posted 6 years ago

“Amazingly easy website to use & the speedy delivery was fantastic”

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Posted 6 years ago

“Bought a pair of jeans for my sons Birthday. They have a posket which is closed with a zip. this zip would open but closing it was another matter.It was extremely diffecult to close and not smooth.I therefore returned the item but at my expence which i think is wrong if the item is faulty.Are you going to refund my postage?”

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Posted 6 years ago

“Ordered tracksuit with next day delivery a week ago hasnt arrived”

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Posted 6 years ago

“Poor communication and lack of customer care considering the courier have lost my parcel”

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Posted 6 years ago

“Ridiculously poor service, showed stock available but email received days later advising they couldn't fulfil my order. Didn't check if i wanted remaining items and when i cancelled order said they couldn't cancel and i would have to return even though they hadn’t dispatched it. Advised to return the order for a refund but neglected to tell me returns are chargeable!!! Still waiting to hear back from a manager, take days to answer to emails and no contact number to call to complain. POOR SERVICE!!”

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Posted 6 years ago

“Reeboks delivered to store for collection within 3 days. Friendly staff, decent website, prompt delivery. Thanks.”

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Posted 6 years ago

“Good service excellent choices”

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Posted 6 years ago

“I bought 2 pair or baby converse one was immaculate and the others look worn and dirty”

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Posted 6 years ago

“Product and price great. Delivered in 2 days on standard delivery. Good service”

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Posted 6 years ago

“Never recieved my product”

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Posted 6 years ago

“2/3 of order damaged”

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Posted 6 years ago

“I have yet not received my order an it has been 10 days”

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Posted 6 years ago

“I have still not received my daughters coat after 10 days. She starts school on Monday and am probably going to have to go out and buy a new one”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews