USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,507 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service thanks”

Helpful Report

Posted 5 years ago

“Don’t even deserve one star. Several items from the order have been cancelled. Nobody asked if I wanted the remaining ones delivered or not. Still waiting for refunds. Customer Services are the worst I have ever come across. Nobody cares, nobody replies to your emails and there is no possibility to phone them. Absolutely disgusting.”

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Posted 5 years ago

“Item description said regular fit item arrived with slim fit wrote on label and now have to pay to return not a good service”

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Posted 5 years ago

“Fantastic service and very happy with the items I purchased”

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Posted 5 years ago

“Great service. The app is really good and great price for the procducts.”

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Posted 5 years ago

“Good products and order arrived correct although it arrived 2 days late after paying for next day delivery. Emailed customer services and had no reply hence the lower rating. Returned some items for refund and exchange. Refunded quickly and awaiting exchanged item. Expensive to return items as needed to be sent as a normal parcel.”

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Posted 5 years ago

“No complaints about USC.”

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Posted 5 years ago

“Quick service and returning one item no hastle... cheers”

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Posted 5 years ago

“My order did not arrive yet!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great prices , excellent clothing , use all the time , no problems , cheers Usc”

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Posted 5 years ago

“The purchase was made on March 26, on which day I received confirmation of the order and notice that it had been shipped (with Hermes with a tracking number). I still haven't received it on April 8. I have made online enquiries with both USC and Hermes, but have received no response.”

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Posted 5 years ago

“I've given 5 stars for quick delivery. I am currently waiting for an exchange of the item I ordered as I had ordered a red T shirt but was sent a navy one.”

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Posted 5 years ago

“Ordered trainers and a pack of 3 pairs off socks In the sock pack there was only 3 socks a pair of white and 1 grey sock I have emailed you 3/4 time but not herd anything back still”

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Posted 5 years ago

“My parcel was left on my doorstep and not there was I got home, the driver claimed to put it through the letterbox even though I gave a neighbour to leave me, I contacted yourselves a week ago and heard nothing back!”

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Posted 5 years ago

“Very bad customer service, ignored emails, repeatedly sent pit wrong items, when issues were raised steps were taken to penalise me instead of help me. I have encountered a lot of problems ordering online from USC. Company NOT recommended.”

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Posted 5 years ago

“Terrible customer service, ignored emails, repeatedly sent pit wrong items, when issues were raised steps were taken to penalise me instead of help me. I have encountered a lot of problems ordering online from USC. Company NOT recommended.”

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Posted 5 years ago

“Lots of products at good prices,espresso with 20% off”

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Posted 5 years ago

“The order is divided into parts and I have no idea when the rest of the order is going to be delivered or how is divided.”

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Posted 5 years ago

“Need to use a professional courier service, rather than amateurs in their own vehicles.”

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Posted 5 years ago

USC is rated 3.6 based on 37,507 reviews