USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,511 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Henry W.

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible view of shoe sizes. Had to pay for delivery and return! No reciept with shoes so i had to write a note to say that i wanted a refund. Not very professional.”

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Posted 7 years ago

“Great products at good price but Hermes delivery very bad.”

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Posted 7 years ago

“In this day and age you should not be paying for shipping or returns when shopping online. If this was free, I would've given at least 4 stars”

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Posted 7 years ago

“Easy to use website. Prompt delivery and great that you can do click and collect.”

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Posted 7 years ago

“Very happy quality goods in quick time 😊”

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Posted 7 years ago

“Purchased to pairs of shoes online, one box battered and one without a lid, inside a sealable bag?! I recognise these are in the sale but presentation is super disappointing. Also same shoes but just a different colour - but only one came with a shoehorn?”

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Posted 7 years ago

“Always good service. Love to shop on this website”

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Posted 7 years ago

“As it says on the box every time”

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Posted 7 years ago

“Poor delivery”

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Posted 7 years ago

“Excellent value for money with quick postage. Everything as expected”

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Posted 7 years ago

“I am very dissatisfied with who got the boot dirty and was a user”

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Posted 7 years ago

“super”

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Posted 7 years ago

“Very helpful staff”

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Posted 7 years ago

“Perfect”

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Posted 7 years ago

“Very poor customer service. It took 6 days to get a reply to my email. I can’t speak to anyone as there’s no main customer service number. I’ve rang 2 different stores over a number of days and the numbers just ring out. So I literally cannot speak to anyone in your company by phone!!!!”

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Posted 7 years ago

“Don’t like the website, doesn’t feel user friendly. Don’t like the whole process of ordering items, from start to finish. I wasn’t happy. Needs serious rebranding and different approach with the order process. Over £200 worth of clothes brought and you’re charging for delivery.”

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Posted 7 years ago

“Your server needs to upgrade, It is so slow to click every product.”

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Posted 7 years ago

“Would be handy if you can include Australian dollars to your currency”

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Posted 7 years ago

“Awful experience never received delivery, had to ask for a refund!”

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Posted 7 years ago

“We had to exchange a product that we ordered as it was too small for our son. USC exchanged it promptly and without fuss. We are pleased with the company.”

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Posted 7 years ago

USC is rated 3.6 based on 37,511 reviews