USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You sent the wrong aftershave. I rechecked website, you have the correct Lacoste picture, however description is wrong.”

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Posted 6 years ago

“Not happy ordered trainers for my young ones bday, got an email saying they have been collected by Hermes, I checked parcel status everyday and it said order placed, never received them, then got an email saying - Our couriers have been unable to deliver your goods and as a result your order has been returned to sender. Your order has automatically been refunded in full, please allow 2-5 working days for the funds to apear in your account. Not happy at all”

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Posted 6 years ago

“Twice the product showed in stock and once purchased it was cancelled straight down. Very poor. To make matters worse the two payments have still not been returned after almost two weeks.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Great service, easy to follow pages online.”

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Posted 6 years ago

“Excellent communication in regards to the unavailability of one of my items and quick delivery on the rest.”

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Posted 6 years ago

“USC Provide Really prompt service. Keeping me informed at every stage of the way.”

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Posted 6 years ago

“Happy with the product and price, but compared to other sites these days, the delivery times, cost and options weren't the best. Not bad, but not great compared to others.”

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Posted 6 years ago

“Shopping experience was just fine - deleivery charges were extortionate for what it was”

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Posted 6 years ago

“Best price for the coat I wanted, only annoying this is delivery. Normally if I pay £5 for delivery I'll get the item next day. Also you have to pay to get it delivered in store where most places offer this for free.”

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Posted 6 years ago

“Fantastic service and brilliant delivery. Arrived much faster than expected.”

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Posted 6 years ago

“Great items & fast delivery, very happy 👍”

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Posted 6 years ago

“Excellent Service and reliable, kept me informed every step of the way.”

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Posted 6 years ago

“I got no problem with my order everything was right and on time.”

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Posted 6 years ago

“DREADFUL. The Ryanair of Retail. Ordered three items clearly as a set. A day and a half later they emailed to say that only one item was in stock. I emailed to cancel, but USC sent the one item any way. I am now refusing to collect the parcel and am waiting for a full refund. Postage at £5.99 is hideously expensive. Customer service is slow and poor (all via email, when they can be bothered to respond) Will never shop from here again - worst online retailer I've ever used. It's cheap for a reason...”

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Posted 6 years ago

“great clothing at cheap prices”

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Posted 6 years ago

“products purchased were of qood quality and delivery as promised”

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Posted 6 years ago

“Quick delivery 2 days! Excellent clothing quality for good prices, will definitely use again!”

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Posted 6 years ago

“Fast delivery and items as requested. Would use again.”

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Posted 6 years ago

“Excellent fast delivery and excellent quality item, free delivery (for standard) would be an incentive to use more often.”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews