USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Disappointed that I need to return 1 item & can not take it to a sports direct store or usc store, makes no sense what's ever, & 14 days for the monies to appear in my original choice of payment. Will not order online again.”

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Posted 6 years ago

“I don't use USC all that often as I feel delivery can be quite steep and delivery to a collection point if more expensive than home delivery. Alot of companies offer delivery to a collection point free! For this reason I'd usually go somewhere else. However I've been happy with the products I've purchased.”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Quick and easy to purchase online. Fast delivery. Very happy customer.”

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Posted 6 years ago

“I had a really good experience shopping with usc. All my stuff was very resnablely priced, good quality and was delivered promptly. All in all and good service.”

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Posted 6 years ago

“Everything was perfect, well packaged and since I made my order I was fully informed about the course of the delivery!Thank you team of USC!”

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Posted 6 years ago

“I bought a sneaker on Saturday 19th 2019 and paid for next day delivery. With the impression that I will receive it by Monday 21st at most but I didn’t!!!! It was meant to come with Hermes delivery company. I called Hermes on Monday but was told to wait for 48hrs for the system to reboot (whatever that mean) I tracked it with the number provided but the tracking info was limited ( showed that the parcel is now at Hermes depot) but then I asked Hermes why won’t they deliver since it’s with them but I was told I have to wait for them to get in touch with their local depot. I complained to USC but couldn’t get any reasonable explanation. Mind you someone was meant to travel with the parcel on Saturday morning. I followed it up again on Thursday but was told again by Hermes to wait for 48hrs again!!!!!!! I had to call back USC to cancel the order but I was told that they will need to hear from Hermes before making the decision. This was on Friday 25th. Now here’s the funny part on Saturday around 16:39 I got a text and email that “my parcel had been delivered to a secure location” I went outside but couldn’t find a thing. So am waiting till tomorrow 28th to call USC The worst experience ever especially using Hermes as a delivering company!!!!”

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Posted 6 years ago

“Brought a ted baker coat but needed size smaller, not happy at all as did not realise I’d have to pay for return postage. Paid twice for delivery and £9 for return postage. In future would shop with company who offers this for free. Delivery was quick though”

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Posted 6 years ago

“Fast and easy delivery”

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Posted 6 years ago

“Excellent Service , Quality items , would Recommend , either in store or on line Brilliant 👍”

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Posted 6 years ago

“Ordered size11 shoes! Received 1 size 11and 1 size 10 . Very unprofessional!”

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Posted 6 years ago

“Great products at great prices”

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Posted 6 years ago

“Havnt recived item”

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Posted 6 years ago

“Your courier threw my parcel over my back wall as I wasn't in. The parcel landed in an unreachable gap between my sheb and wall. It said on their tracking it was left in a safe place. When I asked where I was told he left it at my back door even though I don't have a back door. It took over a week to discover where it was. My neighbour seen me searching and told me she seen the courier launch it into the air when she came out to take the parcel in. The items were fine but I would change your courier. Really unprofessional service.”

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Posted 6 years ago

“My shopping experience with USC was an excellent one . Very well updated on status of order at all times also delivery time excellent”

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Posted 6 years ago

“Bought a track top and a hoody, great sale price, delivered quicker than stated, 100% happy. Will definitely keep checking the app for new items.”

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Posted 6 years ago

“Very quick service and items as described”

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Posted 6 years ago

“I really like the items. But i had to send 3 items for exchange and was charged another 30 euros which i think that are quite too much”

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Posted 6 years ago

“Just wondering when I should receive my £40 worth of vouchers for spending over £200 on Black Friday it said they would come through the post still waiting”

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Posted 6 years ago

“very good products , but poor ui/ux app”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews