USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Order placed 8 days ago and still not ready for collection. Emailed customer service and even that said it takes 1-3 days to reply! Rubbish, won’t bother again”

Helpful Report

Posted 6 years ago

“Sent wrong item, had to post back at my expense and time and wait for postage refund once they have received it back and I’ve provided proof of postage. All in all inconvenient won’t order from them again. Paying delivery cost to then receive the incorrect item aswel very disappointing”

Helpful Report

Posted 6 years ago

“very quick shipping and grwat product”

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Posted 6 years ago

“Charges for delivery and returns, which is very poor. The package is lazily slapped together, and the plastic bags the items come in are not resealable. Overall very poor.”

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Posted 6 years ago

“Was sent a jacket with a missing item. After returning it I didn't get a refund for the return postage and you also didn't refund the original shipping fee. VERY disappointing!!!”

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Posted 6 years ago

“Perfect customer satisfaction”

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Posted 6 years ago

“Great”

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Posted 6 years ago

“Excellent level of service, clear information, delivered on time”

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Posted 6 years ago

“USC PARKGATE.. VERY RUDE LADY STAFF. GO IN BACK ROOM AND LEAVE YOU AT TILL AND NO ONE ABOUT FEBUARY 2019”

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Posted 6 years ago

“Ordered online as said in stock. Got confirmation took PayPal payment.. then 2 days later out of stock. Had to wait for refund. Why say in stock if not.”

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Posted 6 years ago

“Very disappointed as I never received my order due to odd delivery policies. Still waiting for a reply to the specific complaint and hoping they may consider resending my jumper eventually.”

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Posted 6 years ago

“My order came on time, it was correct and easy to place my order.”

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Posted 6 years ago

“Thank yo”

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Posted 6 years ago

“Received jeans with broken zip have sent back and asked for exchange.”

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Posted 6 years ago

“Always happy with clothes ordered. Very quick delivery and good brands at a very good price”

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Posted 6 years ago

“USC is a great company great brands and great prices”

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Posted 6 years ago

“Thanks a lot!!!”

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Posted 6 years ago

“Fast delivery, good costumer service, wife range of promotions”

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Posted 6 years ago

“Faulty product which I had to pay £6.50 to return joke there’s your review thanks”

Helpful Report

Posted 6 years ago

“This is undoubtedly the worst on line shopping experience I have ever had. Wrong size shoes received in correctly marked box. Even after returning for exchange, at my expense, I received another wrong size pair. I am still without correct shoes with no sign of receiving a confirmation of a replacement. In my opinion, in order to illiminate this problem happening again, this issue should have been settled with arranged collection and direct delivery of replacement. Instead I am now expected to repeat the returns procedure, which may end with the same result. Needless to say, I probably will not use this company in future.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews