US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,595 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,595 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It did not, service on the sim was so spotty as to be useless, now have to find another service”

Helpful Report

(Shahmeer Shahzad) - Posted 6 years ago

“Dropped calls, not receiving texts and data works sporadically.”

Helpful Report

(Arslan Attique) - Posted 6 years ago

“Very poor. Every Single time I buy a new package I have to manually call the CS to activate it and it seems they can't fix it. Will be switch to another provider”

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(Kaleem Ashraf) - Posted 6 years ago

“poor signal with no recourse per your info with my inquiry”

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(Hammad Ahmad) - Posted 6 years ago

“Bad company to begin with!”

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(Maryam Ayyaz) - Posted 6 years ago

“US Mobile has never made me happy. I have had nothing but problems and am pretty sure this service is a scam”

Helpful Report

(Rizwan Ahmed) - Posted 6 years ago

“It didn’t. It made me angry”

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(Hammad Ahmad) - Posted 6 years ago

“Unhappy because the prepaid card I bought just to pay for this worked until just now. You have turned it off just to be a Pain. Stop being stupid!”

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(Maryam Ayyaz) - Posted 6 years ago

“They didn't. They lied. Said unlimited texts. Sent out very few in comparison. Was blocked multiple times. Canceled three days later. They refused to refund me.”

Helpful Report

(Moaz Malik) - Posted 6 years ago

“I still don’t have all the features promised after being on the phone for quite a bit a time twice”

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(Hassan Akram) - Posted 6 years ago

“it made me very angry because I have it for a long time for a while, but now same phone same plan suddenly my data won't work!”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“I'm not happy. I've been dealing with the issue of trying to get my phone to work since June 18th. Still doesn't work. VERY UNHAPPY.”

Helpful Report

(Syed Wali Mustafa) - Posted 6 years ago

“it never made us happy, no coverage”

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(Usman Israr) - Posted 6 years ago

“Your "ADD MORE" buttons do not work at all. You have to make it work again. Otherwise I cannot add more on my data plan. Customer Service told me to use Firefox browser instead, but I don't intend to install another browser just for US Mobile account. It doesn't make sense to me. No, you make us upset. I'm not happy at all.”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

“They didn't make me happy they led me around for hrs and the problem still isn't fixed”

Helpful Report

(Hammad Ahmad) - Posted 6 years ago

“You suck.”

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(Hammad Ahmad) - Posted 6 years ago

“No comment”

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(Arslan Qamar) - Posted 6 years ago

“unable to get any internet access, very poor cell coverage”

Helpful Report

(Maryam Ayyaz) - Posted 6 years ago

“I am not happy at all”

Helpful Report

(Kaleem Ashraf) - Posted 6 years ago

“US Mobile has been sub-par in every aspect.”

Helpful Report

(Usman Israr) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,595 reviews