US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.76

4.8 Rating 2,611 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm not happy. I've been dealing with the issue of trying to get my phone to work since June 18th. Still doesn't work. VERY UNHAPPY.”

Helpful Report

(Syed Wali Mustafa) - Posted 7 years ago

“it never made us happy, no coverage”

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(Usman Israr) - Posted 7 years ago

“Your "ADD MORE" buttons do not work at all. You have to make it work again. Otherwise I cannot add more on my data plan. Customer Service told me to use Firefox browser instead, but I don't intend to install another browser just for US Mobile account. It doesn't make sense to me. No, you make us upset. I'm not happy at all.”

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(Kaleem Ashraf) - Posted 7 years ago

“They didn't make me happy they led me around for hrs and the problem still isn't fixed”

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(Hammad Ahmad) - Posted 7 years ago

“You suck.”

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(Hammad Ahmad) - Posted 7 years ago

“No comment”

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(Arslan Qamar) - Posted 7 years ago

“unable to get any internet access, very poor cell coverage”

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(Maryam Ayyaz) - Posted 7 years ago

“I am not happy at all”

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(Kaleem Ashraf) - Posted 7 years ago

“US Mobile has been sub-par in every aspect.”

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(Usman Israr) - Posted 7 years ago

“Ordered 2 started packs but only 1 delivered. Half a day later only delays offered, no solutions.”

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(Syed Wali Mustafa) - Posted 7 years ago

“Most of time network fills down and internet not working else”

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(Shahrukh Ahmed) - Posted 7 years ago

“verizon wireless that you use is horrible in area code 03038”

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(Arslan Qamar) - Posted 7 years ago

“My question wasn't answered, and it wasn't a hard one to understand. I'm NOT happy with this company.”

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(Usman Israr) - Posted 7 years ago

“Inexpensive, but often doesn't work”

Helpful Report

(Hammad Ahmad) - Posted 7 years ago

“It made me happy when I switched”

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(Kaleem Ashraf) - Posted 7 years ago

“Continuous troubles with the Sim card customer service has no idea why I paid for a month of service I’ve only gotten 30 minutes out of it can’t get it to work”

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(Hammad Ahmad) - Posted 7 years ago

“Where is my phone?”

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(Hammad Ahmad) - Posted 7 years ago

“False advertising and cropping data to the point that it is completely unusable when you hit the limit is ridiculous. I am going to switch to straight talk soon.”

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(Noor Gillani) - Posted 7 years ago

“Placed an order and cancelled it without notification. Serving with the military overseas and refused to ship phones. DO NOT USE!!”

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(Noor Gillani) - Posted 7 years ago

“It didn't.”

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(Maryam Ayyaz) - Posted 7 years ago

US Mobile is rated 4.8 based on 2,611 reviews