US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.76

4.8 Rating 2,598 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No comment”

Helpful Report

(Arslan Qamar) - Posted 6 years ago

“unable to get any internet access, very poor cell coverage”

Helpful Report

(Maryam Ayyaz) - Posted 6 years ago

“I am not happy at all”

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(Kaleem Ashraf) - Posted 6 years ago

“US Mobile has been sub-par in every aspect.”

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(Usman Israr) - Posted 7 years ago

“Ordered 2 started packs but only 1 delivered. Half a day later only delays offered, no solutions.”

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(Syed Wali Mustafa) - Posted 7 years ago

“Most of time network fills down and internet not working else”

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(Shahrukh Ahmed) - Posted 7 years ago

“verizon wireless that you use is horrible in area code 03038”

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(Arslan Qamar) - Posted 7 years ago

“My question wasn't answered, and it wasn't a hard one to understand. I'm NOT happy with this company.”

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(Usman Israr) - Posted 7 years ago

“Inexpensive, but often doesn't work”

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(Hammad Ahmad) - Posted 7 years ago

“It made me happy when I switched”

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(Kaleem Ashraf) - Posted 7 years ago

“Continuous troubles with the Sim card customer service has no idea why I paid for a month of service I’ve only gotten 30 minutes out of it can’t get it to work”

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(Hammad Ahmad) - Posted 7 years ago

“Where is my phone?”

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(Hammad Ahmad) - Posted 7 years ago

“False advertising and cropping data to the point that it is completely unusable when you hit the limit is ridiculous. I am going to switch to straight talk soon.”

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(Noor Gillani) - Posted 7 years ago

“Placed an order and cancelled it without notification. Serving with the military overseas and refused to ship phones. DO NOT USE!!”

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(Noor Gillani) - Posted 7 years ago

“It didn't.”

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(Maryam Ayyaz) - Posted 7 years ago

“It didn't. It told me that my porting is on hold, which made me a problem, and then later, it said to have "...an excellent day ahead!". I mean: "HOW to have an excellent day?". I don't understand.”

Helpful Report

(Rizwan Ahmed) - Posted 7 years ago

“The appealing price. But it illustrates the service you get out of it. I do not recommend.”

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(Samina Tipu) - Posted 7 years ago

“a simple number port request shouldnt take days, tomorrow is the start of day 4.”

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(Hammad Ahmad) - Posted 7 years ago

“I have spent 2 1/2 hours trying to renew my account, without success. At present there is a small circle whirling around on my screen for us mobile login for the past 10-15 minutes. Your service people tell me that that they can not help re-instating my account. I tried calling the number you advertise in large print, and received an automated voice telling me that I had a wrong number. Your site is almost unusable. If I am ever able to sign up once again, I am sure the service will be excellent, as it was before.”

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(Maryam Ayyaz) - Posted 7 years ago

“Despicable you”

Helpful Report

Posted 7 years ago

US Mobile is rated 4.8 based on 2,598 reviews