US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.79

4.8 Rating 2,818 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,818 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most of time network fills down and internet not working else”

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(Shahrukh Ahmed) - Posted 5 years ago

“verizon wireless that you use is horrible in area code 03038”

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(Arslan Qamar) - Posted 5 years ago

“My question wasn't answered, and it wasn't a hard one to understand. I'm NOT happy with this company.”

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(Usman Israr) - Posted 5 years ago

“Inexpensive, but often doesn't work”

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(Hammad Ahmad) - Posted 5 years ago

“It made me happy when I switched”

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(Kaleem Ashraf) - Posted 5 years ago

“Continuous troubles with the Sim card customer service has no idea why I paid for a month of service I’ve only gotten 30 minutes out of it can’t get it to work”

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(Hammad Ahmad) - Posted 5 years ago

“Where is my phone?”

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(Hammad Ahmad) - Posted 5 years ago

“No am not happy”

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(AbdulRafay Moeen) - Posted 5 years ago

“False advertising and cropping data to the point that it is completely unusable when you hit the limit is ridiculous. I am going to switch to straight talk soon.”

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(Noor Gillani) - Posted 5 years ago

“Placed an order and cancelled it without notification. Serving with the military overseas and refused to ship phones. DO NOT USE!!”

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(Noor Gillani) - Posted 5 years ago

“It didn't.”

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(Maryam Ayyaz) - Posted 5 years ago

“It didn't. It told me that my porting is on hold, which made me a problem, and then later, it said to have "...an excellent day ahead!". I mean: "HOW to have an excellent day?". I don't understand.”

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(Rizwan Ahmed) - Posted 5 years ago

“The appealing price. But it illustrates the service you get out of it. I do not recommend.”

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(Samina Tipu) - Posted 6 years ago

“a simple number port request shouldnt take days, tomorrow is the start of day 4.”

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(Hammad Ahmad) - Posted 6 years ago

“I have spent 2 1/2 hours trying to renew my account, without success. At present there is a small circle whirling around on my screen for us mobile login for the past 10-15 minutes. Your service people tell me that that they can not help re-instating my account. I tried calling the number you advertise in large print, and received an automated voice telling me that I had a wrong number. Your site is almost unusable. If I am ever able to sign up once again, I am sure the service will be excellent, as it was before.”

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(Maryam Ayyaz) - Posted 6 years ago

“Your customers service personal was trying to be helpful but when a manager got on the line he was extremely rude! Laughing on the phone while customer was speaking and being very obnoxious. Very unperfossional!”

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Posted 6 years ago

“Find a way to say "yes" to avoid losing future customers”

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Posted 6 years ago

“For one thing, stop telling me to do the SAME DAMN THING over and over after I've explained that YOUR system WILL NOT allow me to sign in OR reset my password! I am a senior citizen in poor health and now it looks as though I'm to be with NO service at all because your so called sopport cannot understand basic English! Thanks!”

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Posted 6 years ago

“Tracking sent me to site that does not exist”

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Posted 6 years ago

“5/5 I got a free phone service from my company, that's why .”

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Posted 6 years ago

US Mobile is rated 4.8 based on 2,818 reviews