UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,524 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 28th June 2025

Anonymous

1287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Great price compared to the dealerships. Not terribly difficult to install. Took 2 people less than 30 minutes.”

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Posted 3 years ago

“It was a good experience and we received the items very quickly.”

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Posted 3 years ago

“The service was great and shipping fast. But for some reason I got an email stating a different item was ordered instead. Called in but they didnt know why. Other than that all good.”

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Posted 3 years ago

“Parts delivered in a good amount of time”

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Posted 3 years ago

“Roof came fast, fits well I will add a piece of Velcro in front center. It flaps 35mph. Very happy with it.”

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Posted 3 years ago

“It was an easy process with the exception of when I called, the sales person not knowing whether or not the desired product would fit my ATV.”

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Posted 3 years ago

“Site is easy to navigate and easy to use.”

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Posted 3 years ago

“The website was good. I haven’t received my order yet so I don’t know how that’s going end up”

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Posted 3 years ago

“I was missing parts for my windshield but called and they had them sent out and received the next day”

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Posted 3 years ago

“The response was on the spot. Was a little put out when I found same product 110.00 cheaper on titan extreme the same day my order was delivered from utv guess I need to take my time shopping”

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Posted 3 years ago

“Thanks you!”

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Posted 3 years ago

“great product directions need to be a bit clearer maybe do a youtube video on the installation of the product”

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Posted 3 years ago

“All items were received as expected”

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Posted 3 years ago

“Easy manuvor, Great Products”

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Posted 3 years ago

“The UTV roof arrived in good shape and fit the machine well. However, the box nearly came open during transit. Only one side and two staples on an adjacent corner were still holding the lid on. No straps or bands appear to have been placed around the very large and cumbersome box. No telling what would have happened if the lid had come completely off.”

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Posted 3 years ago

“Good website and fast shipping. The product is awesome, but the installation instructions were horrific. But UTV direct didn’t write them so not your fault.”

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Posted 3 years ago

“I received my order in a timely fashion and communication when I had a question was answered and followed up by them.”

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Posted 3 years ago

“Fast Shipping, and great Customer Service. The only complaint I had was my order was split into multiple shipments and I only received shipping information for 1 of the 3 packages. Customer Service responded swiftly with the other shipping information after I reached out.”

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Posted 3 years ago

“Should have updates on special orders. Not just repeat what it says on the listing when contacting them by phone.”

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Posted 3 years ago

“everything was fine with complete plow/mount/winch order, but it would have been better if there was tracking info available on all pieces which were separately shipped.”

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Posted 3 years ago

UTV Direct is rated 4.6 based on 6,524 reviews