Vee Dub Transporters Reviews

Name: Vee Dub Transporters
Address: Unit 1 Manor Drive, Sileby, Leicestershire
Rating: 4.70

4.7 Rating 5,510 Reviews

93 %

of reviewers recommend Vee Dub Transporters

4.7

Based on 5,510 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

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Vee Dub Transporters 5 star review on 16th June 2025

Jeffrey B

Vee Dub Transporters 5 star review on 16th May 2025

Kirsty M

Vee Dub Transporters 5 star review on 9th May 2025

Darryn E

691

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought several items none of which had fitting instructions although the description stated they came with full instructions. The none rusting tailgate lock cover has rust marks on the edges already. They look great on, but they are obviously poor quality. Any chance of a replacement? Regards.”

Helpful Report

Posted 9 years ago

Hi Andrew, Thanks for taking the time to leave a review! Firstly, all of our fitting instructions are now on our website in a variety of video and pdf guides (Videos by popular demand) so you can find them on the link on our website (at the top of the page). Secondly, please send us a picture of your tailgate lock cover showing the marks and we will send out a replacement straight away. Thanks Vee Dub

Posted 9 years ago

“Full set of mudguards, okay but fittings didn't appear to correspond with the item, no instructions or notes, needed to make a bracket for rears to stop them falling off, emailed but got no response”

Helpful Report

Posted 9 years ago

Hi Richard, Sorry you had an issue with fitting the mud flaps, we do provide a fitting video on our website and this was emailed to you to assist with fitting the mud flaps, they don't need a bracket if fitted following the guidance in the video, sorry you had a struggle, let us know if we can help further, regards Vee Dub

Posted 9 years ago

“I bought VW T5 front and rear mud flaps. Fronts good fit and rear very bad and had no instructions. Rears are meant to be secured by putting self tapping screws through the bumper to hold on with very bad fitting. Rears returned and got full refund, got VW OME and fitted perfect. Customer service was good.”

Helpful Report

Posted 9 years ago

Many thanks for your review, we do of course have instructions that we could of sent to help you, there is also a fitting video on the listing for the mudflaps. We do apologise that in this case we were unable to guide you. Take care

Posted 9 years ago

“The curtain rails r not long enuff”

Helpful Report

Posted 9 years ago

Many thanks for your review, we are very sorry to hear this. If you could get in contact with us we can of course look into this for you as we have not had this before, we will more than happy to help. Kind Regards

Posted 9 years ago

“Our order for blinds arrived quickly but was very poorly packed; clips holding package together were coming undone and bubble wrap packing wasn't wrapped around blinds. Only hoping they are not damaged,!”

Helpful Report

Posted 9 years ago

Thank you for your review we do pride ourselves on the time and effort spent on the packing of our goods, unfortunately we cannot control the way that the courier handles the goods but your feedback on the way your items were packaged is very much appreciated. We have not heard from you since this review was left so we assume that luckily they were not damaged. We hope your curtains look great on your T5

Posted 9 years ago

“the roof rack turned up very quickly but the fitting instructions were very poor. it was photocopied on a piece of A4 but the pictures were badly skewed with minimum information. some of the fixing bolts are mild steel ungalvenised so will rust and the middle bracket had to be ditched as it would not fit. I did not contact them with these issues as I had the rack for 3 months before fitting it and had already drilled the roof of the van so partially my fault”

Helpful Report

Posted 9 years ago

Hi Richard, Im very sorry to hear of your troubles. There is a fitting video on our website showing step by step guides. Any problems we are always more than happy to resolve for you if you give the office a call. Many thanks

Posted 9 years ago

“Had to pay extra postage due to my location which was only communicated to me after order placed. Otherwise no problems.”

Helpful Report

Posted 9 years ago

Apologies, but the "Orkney Islands" is not classed as part of UK Mainland, therefore it does cost more to ship with a courier - Apologies.

Posted 9 years ago

“Bought the roof rails and wing bars. Having been told they were really good , I was keen to get them. When they arrived they did not have rubber bases to protect the roof from the hard plastic feet. One of the mid feet was misaligned. They have been returned and the company has offered a refund, but I would say that they need to be more clear as to what is in the kit. Being that VDub owners are fussy I would expect this product to be a little better finished.”

Helpful Report

Posted 10 years ago

“I purchased a set of aluminium roof rails and bars for my VW T5, overall I'm not really satisfied with my purchase, the finish on the product is poor, items don't fit together exactly and they are not up to Thule standard as advertised. But the price reflects this and they look ok once fitted, you get what you pay for. Two blanks for fitting holes were missing and Veedub did forward these straight away, but again, all of the six blanks fit badly and 2 broke while fitting them.”

Helpful Report

Posted 10 years ago

“Hi, finding,choosing and purchacing are all fine, but there is no information as to when,how and why by, my purchace will be received. I have to trust to luck to be availlable to receive the delivery, this is why you have only received a normal instead of something higher. Yours D G.......”

Helpful Report

Posted 10 years ago

Morning Dave, I am sorry to hear you are not happy with your delivery details. You should of received confirmation upon ordering and again upon us dispatching, you also should of received an email direct from My Hermes with all your tracking details, to enable you to make arrangements for delivery which was received within 3 working days. Many Thanks Vee Dub

Posted 10 years ago

“Hi my recent order was geR knob and gator 3x stainless door steps whitch did not match the pictures on your web site of the step covers on your photos that are drilled out holes and cut out letters mine were just pressed out letters and holes as for driver and passenger covers all that do is look basis unlike the ones in your photos I did fit them as I thought it wouldn't be worth sending back to you all I can say is the products need to be true to your pictures”

Helpful Report

Posted 10 years ago

Hi Melvin, I am very sorry to hear you were not satisfied with your step plates, however I can confirm that they are exactly that as on the image on our website, the letters are not cut out they are pressed as those that you have received. However if you are not satisfied with your goods please feel free to return them for a full refund. Kindest regards

Posted 10 years ago

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Posted 10 years ago

“These side repeaters look nice, but what veedub don't tell you is that once they are fitted, you don't get the standard indicator ticking noise, this indicator ticking sound is now really fast because it thinks there is a fault with the electrical working of the lights, this is due to them being LED bulbs.”

Helpful Report

Posted 10 years ago

“Product was very poorly manufactured, fixings were weak and considering the price somewhat of a disappointment”

Helpful Report

Posted 10 years ago

“Very disappointed that spending nearly £50.00 they didnt include any fixing and washing instuctions , plus i Emailed the company with no response and had to ring the company up in the end , and was told they do'nt supply them .”

Helpful Report

Posted 10 years ago

“Roof rack and bars T5 swb, Postage to the Isle of wight was an issue but sorted out very quickly commication with company very good, I was not over impressed with the quality of the product it turned up scratched in several places, fitting instructions were poor and the little caps that cover the bolt holes all snaped on fitting as they were a very poor fit, looks good now installed but a bit dissapointed as it was described better than I think it is”

Helpful Report

Posted 10 years ago

“Took longer to arrive than I had hoped they would. Not ev ery one is a vehicle fitter so just a small fitting brief would be nice even the simple things are hard if you dont know!! I will buy from here again just in case Sorry if this is not what you wanted”

Helpful Report

Posted 10 years ago

Thank you for your 3 stars, however small items are shipped with My Hermes who generally take 3 - 5 working days, I have tracked your item and confirm that delivery took 4 working days. Should in the future you require anything quicker we are more than happy to ship next day if requested. Many thanks Charlotte

Posted 10 years ago

“I brought some roof rails for my VW T5, the rails themselves are fine...but the shoe (the piece of plastic that goes between the van roof and the feet of the rail) where of a very poor quality (from Turkey I'm lead to believe, so not Vee Dub's own). There are three points of contact from the rails to the roof, the middle ones are make of plastic and the support was miss shaped so the shoes didn't fit, and indeed there are three male prongs that fit into the female holes on the shoe....One of these prongs broke because of the fault in the support. To that end Vee Dub where ready to replace said middle supports, but I wasn't happy to put said rails on my T5! NOW, my only gripe, is that now I don't want the rails and I want to return them for a full refund, I'm to pay for the return of the product...which I believe is wrong! two reasons......1 the goods are faulty and are not of the quality I would want to put on my T5.....2 I shouldn't be having to pay out for faulty goods to be returned to the company, the fact I've had no luck trying to find a courier that would take them, TNT who delivered them won't take them back because im not a business and I don't want to set up an account giving out personnel information to a company I won't use again only to receive junk mail all the time! Something that needs looking into!! Mr J Kendrick”

Helpful Report

Posted 10 years ago

Hi John, Thank you for the 3 stars, much appreciated. We are really sorry you was not completely happy with your experience with us. I understand that we offered to send you some replacement feet for your roof rails to rectify the problem you was having which you originally agreed. However unfortunately after this, you felt that you was not happy with the product over all which is why we could not arrange or cover the costs of getting the item back to us. Take care

Posted 10 years ago

“Very pleased with mudflaps. Not impressed with the screws that came with the product as they do not screw through the metalwork. Screwing through the metalwork is required for fitting the front mudflaps. I now need to purchase appropriate screws.”

Helpful Report

Posted 10 years ago

“Bought a bonnet bra for a t5 fit if the item was poor called the office and spoke to a helpful guy who promised to call me back after the week end. Still waiting for this call 3 days later as I was hoping for some advice on the fitting as no instructions were provided.”

Helpful Report

Posted 10 years ago

Hi Christopher, I am very sorry to hear that you did not receive a call back from your chat with our warehouse manager on saturday. Unfortunately our after sales service is only open Monday to Friday. If you could kindly contact me with your email address, I will gladly send over some fitting advise for your bonnet bra. Many thanks Charlotte

Posted 10 years ago

Vee Dub Transporters is rated 4.7 based on 5,510 reviews