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Vee Dub Transporters Reviews

4.7 Rating 5,745 Reviews
93 %
of reviewers recommend Vee Dub Transporters
4.7
Based on 5,745 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Vee Dub Transporters Reviews

About Vee Dub Transporters:

Our company is a small family business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Visit Website

Phone:

08002922005

Email:

help@veedubtransporters.co.uk

Location:

Unit 1 Manor Drive,
Sileby
Leicestershire
LE12 7RZ

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Having purchased roof bars and side running bars for my t4 back in August 2014 personally collecting from Simon who was very helpful to me. When I came to fit they didn't seem to align too well so never tried. They have sat in garage still boxed up until today when a frien who is very capable came to fit them. He agreed that they did not fit in correct position as the ones shown in the fitting procedure pics I called hoping to speak to Simon but he was unavailable so I spoke with a lady. Right from the off she spoke as if I was a complete idiot and wouldn't really listen to what I was trying to explain, she just kept saying that they follow the roofline shape. At one end there was a 2 to 3 inch gap and did in no way fit the same as the pics suggest. She then went on to tell me that after so long since I'd purchased them (7 months) what did I expect them to do. I was simply telling her that they didn't fit as they should and maybe I had the wrong bars. She then said to fit them in any way I could. She was getting very frustrated with me and I could tell and she was raising her voice to me at which point I did swear which I know was very wrong of me and I said she was a very rude girl, at which point she hung up on me !!!! The bars were fitted but they are much further forward than I would have liked .the bars are absolutely fine but the lady I spoke with needs to listen to what people are saying and try and understand and not speak to them like 1 They are complete idiots 2 They are just calling up to waste some time !! Nb. I'm not the sort of person to easily annoy and I have never written a review before,let alone a bad one.
Helpful Report
Posted 10 years ago
delivery was superb fast and efficient HOWEVER no instructions how to fit and wire up . I rang customer services twice left a message once and nobody got back to me . Still waiting as I want to check the illumination before I fit the illuminated roof rails ! would have been 5 star if someone could have rung back or answered the phone 07815 716593
Helpful Report
Posted 10 years ago
Hi Gary, Further to our conversation, hope you are now pleased with your LED roof bars. Any problems please don't hesitate to contact me. Take Care Charlotte
Posted 10 years ago
Vee Dub Transporters is rated 4.7 based on 5,745 reviews