Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used vertoe service in Atlanta (near the Fox Theatre) and it saved our day! We had just a few hours free and going around without our luggages with us for a blessing. The woman who took our bags was nice and friendly and everything went well!”

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Posted 6 years ago

“Pretty good!”

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Posted 6 years ago

“The process was simple and straight forward. Even though we picked up the luggage a couple of hours earlier than planned they were very accommodating.”

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Posted 6 years ago

“Easy peasy.”

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Posted 6 years ago

“Convenient safe service”

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Posted 6 years ago

“Very convenient location near Yankees stadium. Quick, courteous, and professional service”

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Posted 6 years ago

“I needed to store luggage for the day before my flight home. The airline wouldn’t let me check it more than 4 hours in advance of departure. This was easy to set up, convenient location, and nice people at the shop. I will use this again.”

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Posted 6 years ago

“It was difficult to find the bus stop. The bus stop map should be described in ditail. The driver is not kind for customer.”

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Posted 6 years ago

“Easy process. I found it secure for only a short amount of time though since the bags were just around the store .. we had locks provided but yeah!”

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Posted 6 years ago

“I had a great experience using vertoe. Making a reservation online was easy and fast. The location was very close to where I needed to be and there were many options within the city. In the last minute I had to extend my reservation and after I sent the email requesting the extension I received a confirmation email with an updated invoice. I totally recommend it!”

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Posted 6 years ago

“預け入れもピックアップもスムーズで便利でした。”

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Posted 6 years ago

“Quick, fast and simple. Fair warning: luggage is not stored securely. Make sure you have a lock on your luggage.”

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Posted 6 years ago

“Staff was polite and very quick service. First time experience was flawless!”

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Posted 6 years ago

“Easy to find and use, safe and the store owners were very friendly. Thank you”

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Posted 6 years ago

“Easy booking process. Staff were very helpful when I needed to amend the date of my booking. Everything went very smoothly.”

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Posted 6 years ago

“All perfect. I was happy with all the service.”

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Posted 6 years ago

“Host were very nice and we felt comfortable leaving our bags. The location is not marked. It was a shoe store so it made it very difficult to find. Otherwise great experience!!”

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Posted 6 years ago

“The staff was very kind and the location is great.”

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Posted 6 years ago

“Good service the concept works for travelers needing to store luggage”

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Posted 6 years ago

“Convenient and definitely a great service. if you can’t check into your hotel until later and you don’t want to cart your bags you should definitely do this”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews