Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,121 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,121 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Vertoe made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i felt like my belongings were very safe! thank you!”

Helpful Report

Posted 6 years ago

“Location to Penn Station is AWESOME”

Helpful Report

Posted 6 years ago

“I made a reservation literally 10 minutes before arrival and the whole process was super smooth! Quick dropoff and quick pickup, will definitely use again!”

Helpful Report

Posted 6 years ago

“Very easy and simple to store the luggage over a week. Was no problem, even at 5am in the morning. Super friendly people, very helpful and close to the airport. Supports also a ride to the airport.”

Helpful Report

Posted 6 years ago

“I was late for 2 hours so I should pay 12 dollars more and I didn’t know that rule”

Helpful Report

Posted 6 years ago

“So easy and great to use. Very convenient location, the entire process took 5 minutes maximum. Would recommend to anyone and everyone”

Helpful Report

Posted 6 years ago

“Worked as advertised! Just dropped off at the front desk in the morning and picked up in the afternoon. No problems!”

Helpful Report

Posted 6 years ago

“Efficient and convenient service. Exactly what was needed. Simple to use, handy location.”

Helpful Report

Posted 6 years ago

“We discovered this service recently and have used it twice. Both experiences were easy and excellent.”

Helpful Report

Posted 6 years ago

“Service was convenient. The website stated that you can drop off/pickup anytime within store hours, however, I arrived an hour before my scheduled drop off time and I was charged an extra fee.”

Helpful Report

Posted 6 years ago

“Simple and easy service. No fuss, no frills. Convenient locations. Highly recommend.”

Helpful Report

Posted 6 years ago

“Greyhound was charging me 12$ per day and strictly 23 kg. Vertoe gave me an option store it just a block away for half the price and no hustle. Totally saved my day.”

Helpful Report

Posted 6 years ago

“Excellent, very easy to book on-line and had a number of agents nearby to chose from. Will certainly use again. Sue NZ”

Helpful Report

Posted 6 years ago

“Quick, safe, secure. Dropped our bags to go visit Smithsonian museums”

Helpful Report

Posted 6 years ago

“it was great that I could leave baggages very close to port authority”

Helpful Report

Posted 6 years ago

“Super convenient if you have a late flight and don’t want to be carrying your luggage around with you! Really easy to use on the app too!”

Helpful Report

Posted 6 years ago

“The procedure was easy to follow and the staff was very friendly. We felt it was safe to leave our luggage with Vertoe.”

Helpful Report

Posted 6 years ago

“The most convenient, safest, and satisfying way to store your luggage!!”

Helpful Report

Posted 6 years ago

“Very easy to use, i left my luggage at a gift and electronic shop near penn station so that i can continue about my day without having to carry a suitcase around and hop on the train once i was done. Will definitely use again!”

Helpful Report

Posted 6 years ago

“Made my last day of vacation Easy and fun. Worth every penny. Vertoe is now on my pre-travel checklist!”

Helpful Report

Posted 6 years ago

Vertoe is rated 4.6 based on 5,121 reviews