Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process, the people that work at this establishment understand how the process works and are very polite, will definitely use this location next time I’m in town.”

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Posted 6 years ago

“Easy to find and close to Port Authority. The staff was nice and it was all very easy!”

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Posted 6 years ago

“Cómodo. Servicio muy amable.”

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Posted 6 years ago

“Convenient location and quick, easy check in / check out process. Would use again”

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Posted 6 years ago

“Very good service, convenient as next to the AirTrain”

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Posted 6 years ago

“Excellent service, allowed us to have a few more hours exploring Brooklyn post AirBnB check out before our trip home to the UK. Great service -- would recommend !”

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Posted 6 years ago

“Worked just as planned. And was super convenient.”

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Posted 6 years ago

“This service really saved me. My brother couldn't pick me up from the airport so I was stuck in a city I dont know, with my bag. I stored it for the day and walked all around. Picked ut up later and went on my way. It was great.”

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Posted 6 years ago

“Very smooth, practical service from start to finish. Great value for money.”

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Posted 6 years ago

“Hemos utilizado Vertoe por primera vez en nuestro viaje a New York y el servicio ha sido excelente y además muy bien decreció. Volveremos a utilizarlo sin duda en nuestros próximos viajes.”

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Posted 6 years ago

“The place itself was a bit dodgy. I thought it was weird that my ID was not even checked. However, my luggage was safe and there for the duration. I do wish it had been in a locked room however.”

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Posted 6 years ago

“Amazing service. Where one can leave their luggage and roam freely in the city and when needed come back and pick it up.”

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Posted 6 years ago

“So convenient and easy. Cheap too!”

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Posted 6 years ago

“Website so easy to use, customer service at the drop off was excellent.”

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Posted 6 years ago

“Good! No problems”

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Posted 6 years ago

“worked well, easy to use. Everything went smoothly”

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Posted 6 years ago

“Good! Friendly :) I recommend them if you're in the Queens area”

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Posted 6 years ago

“Great service and easy to use.”

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Posted 6 years ago

“Overall, had a good experience. The location where I left my bags had friendly personnel, the only things I would change were the closing time (they requested I pick up my bags by 5:45pm when the listing said they were open until 6pm) and the actual storage location for my bags was right in the windowfront for the store, which I didn't think was the most secure location - I would have preferred they stored them out-of-sight.”

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Posted 6 years ago

“excellent service”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews