Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vertoe does a great job on securing my belongings, in case I don't want to lose them. Thank you, Vertoe.”

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Posted 6 years ago

“Wonderful experience! We were greeted upon entering the business and our bags were quickly looked after. When we returned they had our bags to us in seconds. Yes seconds! And there is no hassle with paying as we booked everything online.”

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Posted 6 years ago

“great location, great service”

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Posted 6 years ago

“It was so easy to use and felt very safe. We had a late flight so we were able to take advantage of our last day without the hassle of lugging our bags around town. Would definitely use this service again.”

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Posted 6 years ago

“Had a wonderful experience with Vertoe. My bags were stored safely and conveniently on a very short notice.”

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Posted 6 years ago

“Good place to store luggages!”

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Posted 6 years ago

“The process was quick and easy.”

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Posted 6 years ago

“Good and very convenience”

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Posted 6 years ago

“Easy to use and the staff were very friendly.”

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Posted 6 years ago

“very easy to do! highly recommand!”

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Posted 6 years ago

“simple and painless; made my last few hours in the City much more doable”

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Posted 6 years ago

“good!! really”

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Posted 6 years ago

“Really easy to use - probably the most convenient way to spend the day in NYC without your luggage.”

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Posted 6 years ago

“Everything was perfect!”

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Posted 6 years ago

“People at the storage point were very helpful, the whole process is easy. This is not dodgy :P”

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Posted 6 years ago

“I was in NY for a day. With Vertoe I was able to keep my bags in a secure place and enjoy my time win the city.”

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Posted 6 years ago

“First time using this service and it didn't disappoint. Chinatown Boston location was good and relatively safe. People there were nice and respectful. Had no qualms leaving our luggage temporarily with them while we explored the city for the last few hours between checking out of our airbnb and our flight. Price is reasonable and in prime area. Close to T train and food/drinks/pharmacy.”

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Posted 6 years ago

“very good service, quick and easy, short walking distance to where we wanted to go so very convenient. the guy even arranged a taxi for us so well pleased would recommend without hesitation.”

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Posted 6 years ago

“Very easy process. All safe and sound. Great sandwiches too!”

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Posted 6 years ago

“this is a great service in nyc. Masur was delightful, helpful and efficient. Everything went smoothly with drop off and pick up. I also tipped them because i was so pleased.”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews