Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leaving my luggage and picking it up was easy and convenient. One suggestion: The interface was a bit cumbersome on my phone. It would be good if there were an app, rather than a web interface.”

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Posted 6 years ago

“Excellent online customer service”

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Posted 6 years ago

“As a first-timer, I was worried about how this would work, and how safe my bags would be. Have to say, happily, this service is GREAT! The guys at the storefront, (used to tourists, very accommodating and close to Port Auth. - with multiple other locations/businesses participating) were sO nice. Importantly, they handled my bag, photo-tagging, and retrieval carefully. I SO appreciate this, (actually affordable!) option in NYC! Will ABsolutely use again ... A~”

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Posted 6 years ago

“Very helpful !”

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Posted 6 years ago

“Pretty good!”

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Posted 6 years ago

“The process was simple and straight forward. Even though we picked up the luggage a couple of hours earlier than planned they were very accommodating.”

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Posted 6 years ago

“Convenient safe service”

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Posted 6 years ago

“Very convenient location near Yankees stadium. Quick, courteous, and professional service”

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Posted 6 years ago

“I needed to store luggage for the day before my flight home. The airline wouldn’t let me check it more than 4 hours in advance of departure. This was easy to set up, convenient location, and nice people at the shop. I will use this again.”

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Posted 6 years ago

“Easy process. I found it secure for only a short amount of time though since the bags were just around the store .. we had locks provided but yeah!”

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Posted 6 years ago

“I had a great experience using vertoe. Making a reservation online was easy and fast. The location was very close to where I needed to be and there were many options within the city. In the last minute I had to extend my reservation and after I sent the email requesting the extension I received a confirmation email with an updated invoice. I totally recommend it!”

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Posted 6 years ago

“預け入れもピックアップもスムーズで便利でした。”

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Posted 6 years ago

“Staff was polite and very quick service. First time experience was flawless!”

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Posted 6 years ago

“Easy to find and use, safe and the store owners were very friendly. Thank you”

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Posted 6 years ago

“All perfect. I was happy with all the service.”

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Posted 6 years ago

“The staff was very kind and the location is great.”

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Posted 6 years ago

“Convenient and definitely a great service. if you can’t check into your hotel until later and you don’t want to cart your bags you should definitely do this”

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Posted 6 years ago

“Easy, quick drop-off and pick-up and secure.”

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Posted 6 years ago

“A+ service. Easy, fast and reliable”

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Posted 6 years ago

“Well organised and easy to use ☺️”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews