Vertoe Reviews

Name: Vertoe
Rating: 4.57

4.6 Rating 5,119 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing. Finally a place to leave bags when I go into NY. Convenient and simple to use.”

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Posted 5 years ago

“Storage location is at a convenient store. Greeted by the pleasant shop owner. Lovely service and would recommend using Vertoe.”

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Posted 5 years ago

“Excellent way to drop luggage and explore the city. Highly recommend”

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Posted 5 years ago

“Easy drop off and process!”

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Posted 5 years ago

“Exactly what I needed - short walk from union station, easy drop off, then hands free to enjoy the town until pickup in the evening. Well worth the price”

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Posted 5 years ago

“Easy to drop off luggage and secure location.”

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Posted 5 years ago

“It Works; grumpy NYC store keeper, but it works”

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Posted 5 years ago

“Very convenient service. The guy at the shop was friendly and helpful. The joke: "I hear you are moving in", is always a good starter.”

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Posted 5 years ago

“I was pleasantly surprised on how fast I was able to book and was greeted by staff with a friendly welcome! I will definitely recommend this service !!! 👍”

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Posted 5 years ago

“Super convenient and easy to use - both to organize and use the day of”

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Posted 5 years ago

“Easy and efficient process, handled with care”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Nice pleasant guy in the store Allworked well”

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Posted 5 years ago

“The app was easy to use and book and the storage spot was centrally located, helpful, and super convenient.”

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Posted 5 years ago

“i gave this 3 stars based on this math: 5 website ease of booking 5 location close to grand central 4 price (no hourly rate) 2 check in out process explained at site 1 Warm feeling I got my luggage was secure”

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Posted 5 years ago

“We arrived at the storage location, just a short walk from Grand Central. Both the drop off and pick up procedures were quick and easy. We'd definitely use this service again.”

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Posted 5 years ago

“Needed short-term storage of my luggage while I visited some NYC museums that will not let you check luggage. Vertoe had a location that was a short 4 block walk from my destination. Thank you!”

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Posted 5 years ago

“Great place”

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Posted 5 years ago

“Vertoe was perfect for our Miami Royal Caribbean cruise. We took Lyft to South Beach Vertoe location, dropped off, enjoyed the day, returned to get our bags, then took Lyft to the airport. Was very convenient, thanks!”

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Posted 5 years ago

“Fast, efficient, courteous, professional...what’s not to like? Thanks!”

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Posted 5 years ago

Vertoe is rated 4.6 based on 5,119 reviews