Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

Questions

Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was smooth and staff was kind. The store easy to find and online reservation had no problems. I will surely use this service in the future”

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Posted 6 years ago

“The shop assistant/owner was very helpful, & excellent service.”

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Posted 6 years ago

“Easy to use. Great experience.”

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Posted 6 years ago

“Great experience using Vertoe in DC! Location was a short walk from the metro station, so we were able to drop our bags and walk to the National Mall for the day. Super convenient and a great service!”

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Posted 6 years ago

“Really happy with the service. No fuss and right next to the airtrain in Queens. Though they did have the opening hours incorrect. The affiliate was open for longer (which is no bad thing)”

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Posted 6 years ago

“Very good!”

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Posted 6 years ago

“Easy drop off and pick up. Convenient location.”

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Posted 6 years ago

“Everything perfectly organised”

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Posted 6 years ago

“Quick and safe :)”

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Posted 6 years ago

“Very unfriendly people:(”

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Posted 6 years ago

Hello, I'm sorry for your experience. If you want to explain the situation further, so that we can address it with our partner location, please write into support@vertoe.com Thank you, -Emily

Posted 6 years ago

“This was my first time using Vertoe. It was very convenient to pre-pay and then bring my suitcase to the location (a gift shop) and later retrieve my suitcase.”

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Posted 6 years ago

“Super convenient service”

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Posted 6 years ago

“Very simple and convenient service, just what the doctor ordered!”

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Posted 6 years ago

“Great service and what a great idea”

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Posted 6 years ago

“We stored luggage while visiting Seattle and were very pleased with the service. The staff at the store and storage was very helpful and kind. The location on 1st Avenue was a close walk to Pikes Market but navigating the a few of the inevitable Seattle steep streets with suitcases was challenging for us.”

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Posted 6 years ago

“Fantastic service, super easy to reserve and safely keep our bags. We were traveling and wanted to explore a different part of San Diego, far from our hotel and beyond our departing airport. We needed somewhere to store our luggage safely. Vertoe was our answer. Easy to use, and we reserved at a wonderful hotel in the area we wanted to explore for the day. They kept our belongings safe AND made recommendations for our fun day! We paid only $24 for 4 bags and all day plus your goods are insured.”

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Posted 6 years ago

“Thank you!”

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Posted 6 years ago

“très pratique et bon marché, assez simple, m'a permis de laisser la valise pendant quelques heures pour me balader tranquillement.”

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Posted 6 years ago

“Everything worked exactly as in the instructions. A seamless and very convenient service.”

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Posted 6 years ago

“Very easy service to use. We stored our bags for the day after check-out so we could enjoy the rest of the day without luggage. At $6 per bag it was worth it!”

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Posted 6 years ago

Vertoe is rated 4.6 based on 5,120 reviews